Elora’s Reviews Summary

Category: Mexican restaurant New York

Address: 272 Prospect Park W, Brooklyn, NY 11215, USA

Phone: +17187886190

Rating: 4.3
based on 110 reviews.

Staff and Service

Pros:

  • "Staff is friendly and they remember you when you return."
  • "The waitstaff is friendly and attentive."
  • "Customer Service is Amazing they treat you like family."
  • "Service has been consistently good."
  • "Our waitress Crystal was amazing and knew her stuff."
  • "The staff is super friendly and speedy."
  • "The staff is great and friendly."

Cons:

  • "It took close to an hour to get our food. Kids burger was a couple chunks of dry over cooked beef on a huge stale bun."
  • "This place is a joke! First of all when we were trying to sit the waitress couldn't even get the words out whether she could sit us in or outside."
  • "The service was mediocre."
  • "Service nice but not attentive."
  • "When I called the restaurant back that guy over the phone was a rude and didn't offer to reduce the price of the meal for the inconvenience."
  • "Service was very slow and we never got a high chair even asking for it 3 times."
  • "We had an extremely rude waiter, guess he didn't like that I asked for a coke and tortilla chips that were supposed to come with our guacamole and he just kept passing us by until I got nasty with him."

Food Quality

Pros:

  • "The people are wonderful and the food is fantastic!"
  • "All their food is delicious."
  • "The drinks and food were great no issues at all."
  • "The flan was delicious."
  • "The food always fresh."
  • "The cheese nachos are amazing."
  • "Everything we ordered was absolutely delicious!"

Cons:

  • "The paella was not fresh, was very pale in color—the rice was bland, flavorless and unseasoned."
  • "Food is not that good."
  • "Margaritas VERY weak."
  • "The salsa was absolutely horrible!!"
  • "The flan... was horrible and taste old."
  • "The food overall was subpar."
  • "The food was very bland."

Drinks

Pros:

  • "The margarita was so good. Seems that their margarita pitchers are a hit."
  • "Great deal on the sangria during the happy hours, and great sangria!"
  • "FYI, the margaritas creep on you."
  • "My Mango Margarita also hit the spot as well."
  • "The frozen margarita was nice & strong."
  • "Happy hour margaritas are an excellent value."
  • "The Margaritas are amazing."

Thanks! Your review is awaiting moderation.