Walmart Supercenter Reviews Summary

Store Cleanliness and Organization

Pros:

• "Very large and clean store, wide aisles, noticeably clean and organized."
• "This is a really large Walmart. Looked clean, lots of parking, full pharmacy, etc."
• "Its always clean, fully stocked & friendly."
• "The place was clean and organized."
• "Clean, bright, large selection of food."
• "The store is well stocked and the staff is very friendly."
• "This is the nicest Walmart in Pennsylvania, hands down. So clean, laid out very well, very well organized."

Cons:

• "It's a super center... Not as clean as a normal Walmart & not as clean as a normal Super Center either."
• "Horrible customer service and FILTHY."
• "This Walmart is awful. The store is dark and dirty."
• "Floors pathetically dirty!!"
• "Filthy, dirtiest store I have been to in ages."
• "The store is disheveled, lots of stuff where it doesn't belong, pallets in the aisles, generally disorganized."
• "Floors nasty all over the store."

Customer Service

Pros:

• "The employee kamina called my number from her phone and looked for ways to help here and there."
• "The associates were very helpful, nice and very informative."
• "Hatfield Walmart is a great Walmart. This place is always well staffed and has late opening hours."
• "They are really good about updating inventory so if you order online, it's almost always a complete order delivered."
• "Staff will actually help you not just say its not their department or ignore you."
• "Special thanks to the nice associate who helped me."
• "The people were nice and knew where stuff was without having to looking it up on their phone."

Cons:

• "Customer service employees are idiots."
• "The greasy guy at the photo counter is exceptionally rude."
• "Don't bother looking for anyone to help you in their huge store."
• "No one is there and no one can seem to help me when I asked."
• "There's no workers that want to assist the customers."
• "Their order online and pickup service is horrible."
• "People who works at the Hatfield walmart made me look like a fool and a liar bunch of times."

Checkout Experience

Pros:

• "Pickup area is good and clearly marked."
• "Better, now that they have most of the registers open !!!"
• "I'm a Walmart Plus member and while it costs a bit, it saves me so much time not having to shop or bring home myself."
• "Love order on line and pick up.... No extra charge, what a great feature when you have a baby or children in the car."
• "Being as busy as it was today, I was in and out in about 15 minutes."
• "I only have good things to say when it comes to Walmart. I never have a problem with my purchases and if there is I can return it hassle-free."
• "Ran in quickly on a Saturday morning, at 7:30'ish, to grab a raincoat/poncho. In and out quickly, store folks were helpful."

Cons:

• "Worst Walmart in Bucks. Your company has made billions in the shut down yet you still wont open more than one register."
• "The lines go halfway to the back of the store for check out everyday because they only have 2 lanes open."
• "You have 11 registers not in use and it takes me three times longer to check out than to find the things I need."
• "Never enough cashiers on hand, nor enough self check out stations."
• "The parking lot was a disgrace with carts everywhere."
• "I spent more time waiting to check out of the store than I did looking for my groceries."
• "Waiting in line for almost 2 hours is not how I want to spend my only days off from work."