Target Reviews Summary

Product Availability

Pros:

• "They have just about anything you want. Even food: frozen, fresh vegetables, fruits, breads, ice cream, you name it they carry it."
• "I felt it was very well stocked."
• "The store is clean and well stocked."
• "Nice location. Shelves were fairly organized and well stocked."
• "Big and Well supplied. A lot of unique items."
• "The clothes had plenty of variety and different sizes."
• "This Target store has gone above and beyond for me not once but TWICE. Their customer service is unmatched."

Cons:

• "Tonight I went for a couple of things but they were completely out of 3 things I wanted."
• "Lastly, the inventory is not kept very well; there are a ton of items it says are available on the app but no one is able to find in store."
• "It's a mess, product is everywhere, and a lot of the food brands seem to be gone."
• "Most of the items we were shopping for were not priced."
• "Wayyy too much expired food on the sales floor; they rarely rotate stock."
• "First time to this Target. Didn’t feel it was great honestly. Went towards the end of the night and store was pretty dirty with very very limited choices because stock was low on soooo much."
• "What happened since the renovation! I used to shop for gluten free products in the frozen foods section and with the renovation those items are gone."

Customer Service

Pros:

• "The person at the pickup counter was very pleasant when she told me where to wait while they got my order!"
• "Patrick in the men's department at target brandywine was so helpful."
• "Ashley at the service desk at the Brandywine Target Store was phenomenal."
• "The cashier was really friendly."
• "I had left behind 3 gift cads I bought and I called and lori in cust service was extremely helpful and understanding."
• "The woman assisting at the self-checkout counter was nothing short of fabulous."
• "The associates are very friendly, helpful, and courteous."

Cons:

• "I am disappointed with the customer service as they made me wait for over 30minutes for order pickup and then turn down my price match request without any explanation."
• "The employees at this store harassed me repeatedly."
• "Worst experience ever. Had to go to pick up an online order and dealt with the rudest lady I've ever met named Annette."
• "Very slow pickup order. Could have shopped for 3x more items in less time."
• "Horrible service is a understatement for how I received service yesterday."
• "I ordered in-store pickup and experienced extremely rude customer service from one of the employees there."
• "Customer service and treatment of the employees is not a concern for Mike S. Store manager who very rudely handled an interaction."

Store Layout & Cleanliness

Pros:

• "Very convenient location. Very large collection of products, store looks refreshing."
• "This has to be considered one of the top Target stores in all of Northern Delaware."
• "Honestly there are other stores and I really don't think they have a major difference in pricing but what I can say it is bright well stocked and always clean."
• "The parking lot is always maintained and parking is always available."
• "Very clean isles and helpful employees."
• "Overall, I found the store to be clean and well-maintained, which definitely made for a pleasant environment to shop in."
• "Clean, welcoming store that's well organized and has great product selection plus pricing."

Cons:

• "A sign that clearly states 'Samsung Smartphone Accessories' but every hook is an iPhone case."
• "Not impressed with this stores layout or service."
• "There were no carts available inside. There were items left throughout the store, where they didn't belong."
• "Great store but over time they have been slacking in cleanliness."
• "I have to agree with others about this Target location. I do not think customer service is a big concern for the staff or management here."
• "This place never has enough or any store scooters for those who can not walk the whole store."
• "But right now with their remodeling this store leaves a lot to be desired."

Pricing & Value

Pros:

• "I truly love Target, I only wish their prices were more competitive, then I would shop more."
• "I like the new look at Target there grocery area has an assortment of competitive prices but allows a One-Stop shopping experience."
• "I love target!! I was shopping all Black Friday at boutiques and high end stores looking for certain things and not finding them.. and then I went into target and found exactly what I was looking for..and more!"
• "Target is an easy accessible well managed retailer shop for grocery, cloth, kitchen, home items."
• "Ah, Target. My home away from home. This Target was recently re-done inside and looks great."
• "Store is clean, sales are usually appropriate for time of year."
• "Always it is clean and well organized and that is too cool."

Cons:

• "You can always find quality products there but if you compare the price with other retailers like Walmart or shop-rite you will be a bit disappointed, They are a bit more cheaper."
• "I’m not a huge fan of Target, I think they’re overpriced most of the time."
• "I generally do not like Target. The quality is poor and the prices are high."
• "She also said she couldn’t do price adjustments with Target purchases online- they were different than Target stores and the entity online were her “competitors.”"
• "Because my 70+ year old sister does not know what her target pin number was they would not accept her target card for payment."
• "I used to love Target."
• "Rude employees, does not know their own systems & how they work including the manager."