Target Reviews Summary

Customer Service

Pros:

• "TEAM MEMBER AMY WAS AMAZING! SHE WAS FRIENDLY, HELPFUL AND VERY KNOWLEDGEABLE WITH REGARDS TO THE PRODUCTS IN HER DEPARTMENT."
• "I wish I got this employees name - but today there was a young woman who was so extremely helpful in helping me find a Lego set that my nephew really wanted for his birthday."
• "I also frequent this Target for drive-up orders and everyone has been super kind and friendly."
• "The woman at the customer service was nice and called her manager over when I had a question she couldn't answer."
• "I give them all 5 stars due to AMANDA in their customer service department. She went above and beyond to accommodate me and my outlandish situation that target put me through."
• "Customer Service and Security were extremely helpful looking for an item I thought I had left behind."
• "The employees are so helpful. We didn’t wait long in line at all! She was incredibly helpful and patient."

Cons:

• "One of the worst Targets in the area. It's too close to the most dangerous city in America to make it worth going to."
• "Very poor management, team leads are extremely lazy and push all their work down to the team members to complete and then take credit for the work!"
• "I felt racially targeted by your employees. VERY unprofessional place to shop."
• "Horrible experience! Rude people at the customer service return/exchange counter."
• "The service was awful. They emailed me that my order was ready. I went into the store and there was 1 person working the desk and she kept disappearing."
• "Terrible customer service. I ordered online for pick up and they said part of my order was out of stock and have to ship."
• "Seriously rude staff. At the checkout all my items already on the belt & had the manger scream across 2 lanes at me."

Store Experience

Pros:

• "Great selection of Ugly Christmas Sweaters! So fun!!"
• "I ordered one item for 'Drive Up' and I love that they offer Starbucks to go for drive up."
• "The store is impeccably clean and well-organized, ensuring a hassle-free shopping trip."
• "Store was safe, colleagues we’re constantly working and cleaning."
• "For a big box store, this place is managed very well."
• "This store is always clean and brightly lit."
• "Friendly staff, the store is normally well stocked with what you need."

Cons:

• "Its been months now. This store is a disaster all the time. Clothing all over the floor, trash all over the floor."
• "Just tried to purchase food items there I was charged tax when I brought it to their attention that food items are not taxed in NJ they told me to contact the corporate office."
• "Dude what happen to Target in Cherry Hill? Is it under new management?"
• "Terrible experience. I went to the designated area for order pickups, where I had gone before to pick up my online order. Waited maybe 10 minutes there while employees walked past just looking at me."
• "This store used to be great. It's a disaster now."
• "Men's room is always dirty."
• "This place is a joke. 30 people in line and ZERO cashiers!!!! Only self check out."

Product and Services

Pros:

• "I have a small city garden yard at the front and back of my home. I simply needed strong and economical trash bags to prepare the debris for Trash pick up day. Target provided me with the answer to that request."
• "With their foods, most are cheaper than grocery store! They have good choices of items!"
• "To go into one store and get everything you need is great!"
• "They were quick with their pick up service."
• "I'm happy so that counts."
• "A great store with great selections."
• "I love the atmosphere inside Target. Clean, friendly staff, prices, the way the products are displayed just makes the overall shopping experience fun."

Cons:

• "Bought 4 Target gift cards from here in July for my niece and nephews. Turns out 3 of them had the security code already scratched off on the back."
• "I bought an expensive microphone there. It was the last one in stock. When I tried it that night, it was no better than my computer microphone."
• "I made an order for in-store pick up and it was a terrible experience."
• "Whoever is pulling the orders needs to pay attention to what they are doing. For the second time I received the wrong type of Gatorade than ordered."
• "You can’t return once opened. How was I supposed to know?!"
• "But they are always out of key stuff that they should have. Half of their shelves and hooks are always empty every time I go there."
• "Order pick-up process is the worst!! Team member has to walk to the entire other end of the store to retrieve the item that was ordered."