Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "Top rated staff be friendly and eager to help me which can be hard if not impossible since I'm not easy to please."
• "The store manager Regina is awesome... Great manager and highly recommend."
• "The associate who single-handedly ran the subway and auntie Anne's was very polite and great!"
• "Employees are usually helpful and friendly."
• "The staff members are generally helpful and friendly."
• "The associates are always really nice and friendly, and they're always helpful."
• "The staff is extremely knowledgeable, and so nice."

Cons:

• "HORRIBLE service. Wanted to buy a cell phone this morning."
• "He refused to wait on me unless I told him ONE phone I wanted to buy!"
• "Very, very bad customer service! In 10 min I spoke with 3 representatives, searching for uniheat pack. Finally put me on a hold. After 25 min just hang up on me."
• "Employees are really rude, bad behavior."
• "The staff are not helpful at all."
• "Associates are not helpful."
• "Most of the staff are grumpy and rude."

Stock and Availability

Pros:

• "The store itself was clean and well stocked and the re stocking staff happily moved so I could shop where they were working in like a lot of stores."
• "Meat dept. did look good though which is the main reason I come here."
• "Even during this busy season a relatively clean Walmart... shelves were being restocked."
• "Usually clean and stocked even despite the high demand for certain products."
• "One of the better stocked Walmarts I've seen with all the online and pick-up orders they're doing now."
• "The store is very clean, stocked with paper towel, handsanitizer, toilet paper, cleaning materials for bathroom and kitchens."
• "This is the most well organized and clean supercenter I have seen so far among the different states I had been to so far. They always maintain the stock of things."

Cons:

• "So many out of stocks."
• "This Walmart has got to be the worst Walmart I've been to. The shelves are never fully stocked."
• "Often this store has empty stock of particular items, for a few months on end."
• "Too many times the Somerdale Walmart is seriously under stocked with many bare shelves and bare stock areas."
• "Shelves are constantly empty."
• "No matter what I go to this Walmart to buy it's out of stock."
• "The store is always a mess... Basic items are almost never in stock."

Shopping Experience

Pros:

• "I also like the reward program and Walmart Pay is convenient."
• "Shopping though the app is pretty easy to use and it's free."
• "has a tremendous variety of goods and food so i was able to buy everything I need all at once!"
• "Plus I picked up so many other things that were cheaper than what they are where I usually shop, which was awesome!"
• "Great prices has a lot of everything in one place that I need."
• "Anything I usually need for home, outdoors, automotive, entertainment, gifts, etc., can be obtained here. All usually at a good price."
• "Love visiting this place. There is no one thing you cannot find here."

Cons:

• "If you EVER buy anything clearance from them make sure you check if it’s marked down in their system and not just a tag on the shelf."
• "It was messy and had boxes piled up in front of merchandise that made it impossible to get to things."
• "Everything is in disarray with boxes and items everywhere, it’s much harder to find what you need and honestly it’s a hazard to your customers."
• "The parking lot is pretty bad, and it's tough to navigate your way in and out."
• "You can never find an employee to assist you with anything and when you locate an employee they always say, 'Not my department.'"
• "Shelves not only bare but the can goods they had were thrown all over the place."
• "The store has a strange 'flow' when you walk in and walk around."