PHD Rooftop Lounge at Dream Downtown Reviews Summary

Service

Pros:

• "The service at PHD Rooftop Lounge is excellent, with attentive and friendly staff who are always ready to help with any request."
• "Service all around was great as the server remained attentive at all times."
• "The hostess was amiable and very gracious."
• "The bartenders are super nice and really efficient and helpful."
• "Had our company party here, good company, food and drinks. Great atmosphere."
• "We got free access and drink coupons to the lounge while staying at the Dream."
• "While staying at the Dream Hotel, we got to skip the line and no cover charge. It was a blast!"

Cons:

• "Very rude staff. The manager is the worst, lady in the restroom, very rude."
• "The only disappointment was our bottle service girl. She was not attentive what so ever and we ended up having to make our own drinks the entire night."
• "Our waitress was a bit off too. She never came to our table and every time we had to call her since she was basically ignoring us…"
• "The first thing you are greeted with are rude bouncers and desk staff."
• "Terrible service! Felt so unsafe & the most disrespectful, degrading 'bouncer' iv ever encountered."
• "The rudest staff."
• "We sat at the table for about 40mins and no one came over to take our order."

Entry Policy

Pros:

• "Security is visible and everywhere so it has a feeling of being secure."
• "It truly captures the essence of the NYC nightlife scene. The atmosphere is buzzing with energy and the view is absolutely stunning."
• "Really cute rooftop. There is different part of the rooftop we’re you can see more or less of times square."
• "Rooftop bar! Really beautiful views of the NYC skyline!"
• "Sexy and sleek rooftop bar. Open and conducive to mixing and mingling."
• "One of my favorite lounges in Chelsea with a view, located on the top of Dream downtown, is usually hard to get in unless you are on the guest list or you are here for a particular party."
• "For NYC, TAO group knows how to make a beautiful, well maintained club."

Cons:

• "They wouldn't allow any of them in because of their AGE!!"
• "Do not go there they let enter a friend of them without ticket and then they told me that mine was used, so i paid the ticket and they did not let me enter."
• "We paid $200 to get into the bar, with an extra $100, and we were kicked out."
• "The bouncers said minimum of $200! For just Myself and one friend, that is outrageous."
• "A girl who went ahead and kissed the bouncer got in for free. 3 guys well dressed and behaved didn't get to enter."
• "SCAM SCAM SCAM purchased tickets for an event and was denied by security because he first said we were acting 'irate' and then said our real IDs were fake."
• "The bouncer wouldn't let me go even when I was outside trying to explain that there was a man upstairs sexually assaulting women."

Atmosphere

Pros:

• "Highly recommend this place! The drinks are delicious, and the vibes are awesome."
• "If you're looking for breathtaking views of the New York skyline, look no further."
• "It's a paradise for people who like to have a good time and party."
• "A great lounge with amazing views of the city. My friends and I went for a benefit and ended up hanging out outside at one of their tables with the most incredible views."
• "This rooftop has an amazing view over NYC skyline, both uptown and downtown."
• "Great night club with an awesome view."
• "Good place, Great vibes, views, Music."

Cons:

• "Never in my life have I been treated with such condescension, disgust and discrimination at any establishment in New York city."
• "The crowd was terrible, filled with tons of rude and frankly obnoxiously drunk."
• "The crowd is too stuck up to dance and enjoy the night."
• "The interior is small, but doesn't prevent people from dancing on tables and the lounge booths!"
• "The music was non danceable."
• "The crowd poured in around midnight at which point it was time for me to go home!"
• "Overly crowded, too too too many people."