Target Reviews Summary

Product Selection and Availability

Pros:

• "Has a huge variety of products from everyday essentials like food and beauty and health care products to fun things like puzzles games clothes electronics and arts and crafts."
• "ALL the items I wanted were in stock and easy to locate on the shelves."
• "The selections are excellent for most things, especially for those of us who are plant-based eaters."
• "Big selection of products in a lot of different categories."
• "Their clearance section has stuff that's still in-season AND cute!!"
• "Even the vegetable and fruit corner was good."
• "I shop here often. I always find the product I am looking for either by myself or with the help of an employee."

Cons:

• "The store is always out of so many products."
• "Every time I come here there's empty shelves, stuff isn't where it used to be."
• "They do run low in the most popular sizes of men's, women's, teen and younger clothing, shoes ect."
• "The only issues I have when I go here consistently is the selection of the fresh food and produce."
• "There was only a very limited selection of the items I needed to purchase."
• "Went there to buy some makeup because they have a bigger selection of some brands than Walmart. Unfortunately they do not carry the Hard Candy brand."
• "I wanted a set of stocking holders, which their website says are in stock at this location, but that was a lie."

Customer Service

Pros:

• "Store is do clean and organized, employees are very helpful and pleasant."
• "John from Electronics went above and beyond in a few ways!!"
• "Beauty worker Tegan stopped unboxing to help me find my perfect foundation shade, the maybelline fit me one."
• "The staff was very helpful. Went above and beyond to help find a blender we were looking for."
• "Every employee I saw was very helpful and kind."
• "The employees on the floor in grocery were outstanding."
• "Friendly and outgoing cashier. Engaging with both myself and the mother and son in front of me."

Cons:

• "The customer service department is usually well understaffed causing lines almost out the door, particularly on the weekends."
• "Just went there for an item I could not find I asked a lady who had a clipboard in her hand with nothing on it on her phone, either her personal or work phone whatever it may be asked her to locate where it was and could not find it!"
• "The past few visits to Target how I was treated by cashiers and associates in the departments they are nasty and rude."
• "The lady at self-check was super nasty and she made you lose a star."
• "I had the worst drive up experience ever. The TM blamed me for making all the other orders late."
• "Terrible service and attitude from Ryan team lead at service desk, condescending and arrogant, no help, no clue."
• "Customer service sucks!!! manager Sammi was not friendly or helpful."

Pricing and Online Shopping

Pros:

• "I ended up buying a Real Techniques face blending sponge for less than $5 at Walmart and it was $10.99 at Target."
• "Curbside pickup is convenient (Target has become one of the most adept at the process)."
• "Used the online shopping and pick up...It was FAST even the Saturday before Christmas."
• "Pick up was quick and easy, sales clerk was so nice."
• "I love the drive up pick up, I love target."
• "Purchased from Target to support local business that employs local people."
• "I find my every day needs at Target, service is fast and friendly."

Cons:

• "Why should i buy it at a store when it's easier and it's best prices are online?"
• "The store is ok however if you order something to be shipped there for free beware as your order will probably be cancelled the day you are due to pick it up."
• "I was misled about the price of an expensive item."
• "Placed an online pickup, waiting 2 days. Target.com can not find the order can not issue a refund."
• "When I got to the drive up spot, there was a paper sign on the stand that said drive up was closed and I had to go inside… super disappointing."
• "I am extremely upset that this store refuses to bag items for the delivery drivers."
• "I placed an order and made sure that the name of the pickup person matched my husband... The staff was rude and unhelpful, for a SEVEN dollar item."

Store Experience

Pros:

• "Thank you for having fully stocked shelves."
• "Very well taken care of store. Has a good selection of brands."
• "The checkout was quick and the cashier asked about my rewards card."
• "Highly recommend this store to anyone! The staff was friendly and helpful."
• "This is the best discount store in the area. They stay well stocked and clean."
• "The store was clean and the staff was respectful and nice."
• "A nice, clean mall."

Cons:

• "The customer service department is usually well understaffed causing lines almost out the door, particularly on the weekends."
• "Poor management. I waited 20min in line because they only had two lines open."
• "Self check out is okay but not when you have a big shop and NO Registers open."
• "They should have way more cashiers working at prime times."
• "No registers ever open anymore. Even at the busiest shopping times!"
• "Also, the store always looks like a bomb dropped on it. Shelves half empty, merchandise everywhere."
• "Extremely disappointed that Target has restricted self checkout to 10 items!"