Walmart Supercenter Reviews Summary

Store Experience

Pros:

• "I'm able to find just about anything. From food to clothing and even oil for my car."
• "Many registers are open for various payment methods."
• "Definitely had everything in stock I was looking for."
• "Their produce is almost always fresh."
• "We used self checkout, which there were No lines at, and they had plenty of registers open as well too."
• "As we get out of covid 19 they are doing an excellent job of restocking shelves, and maintaining a clean shopping environment."
• "I’d say one of the best maintained Walmarts that I’ve seen so far: spacious, everything is arranged in a very orderly and neat format."

Cons:

• "The shelves were ransacked and the aisles looked like a mess."
• "Bathrooms are dirty, but they beat Easton by far in cleanliness!"
• "Despite the cleanliness the store is chaotic."
• "Rotten meat black chicken and not the kind thats edible at all smells really bad."
• "This store is absolutely horrible. I am on vacation with my family and went to Walmart to get a water proof case around noon time."
• "Just not a very good experience. I look for items online to see if they are in stock, but there is almost never any correlation between what the website says and what is actually there."
• "Filthy dirty store. Aisles were a mess and understocked."

Customer Service

Pros:

• "Phone and cha customer service are actually very helpful even though I contacted then like 6 times regarding this order."
• "The Walmart employees were very nice."
• "Amazing experience with Dan he went out of his way to help me get a laptop and helped me get one on clearance that they had in the back no other employee would've done that for me I'm very satisfied with his professionalism kindness and he is an amazing employee who actually cares about his job and helping customers leave satisfied."
• "Every employee was in uniform,..( and actually wearing a clean uniform with a name tag!)."
• "The staff here are very nice. Ali is amazing and so are many others."
• "The staff is super friendly."
• "Very happy with this trip. Although the parking lot was pretty full, the isles were not overly crowded. I was looking for an item I couldn't find. The staff member I asked for help, was very helpful."

Cons:

• "Night two, needed help at the registers appeared to be reluctantly provided."
• "The woman at customer service to tell me and I quote her directly: 'Well you can either wait- or leave.'"
• "Maybe if the employees were a little more decent and friendly it would trickle downhill, it always does."
• "Absolutely horrible customer service!! I'd absolutely never come back.."
• "The service at this Walmart is horrible I called in at 4:15 12/14/23 and no one wanted to help and then they eventually just put me on hold forever."
• "Non off the cash registers with cashiers would help me unless I paid with credit card."
• "Completely unorganized, most of the time out of stock of everything, zero employees to be found."

Online Shopping & Services

Pros:

• "Used the walmart grocery app to just pickup my items... excellent customer service!"
• "All of that aside, the online ordering and contactless pickup works very well."
• "I have to admit this store was really bad the last couple of years but recently I have shopped there it has gotten so much better. The place is really clean most shelves are stocked pretty good, employees have been really helpful."

Cons:

• "DO NOT USE GROCERY DELIVERY SERVICE. This is probably the worst shopping experience I've ever had."
• "My last two orders were totally screwed up."
• "The store location is great, but what I'm having trouble is this is the fourth time Walmart has cancel an online order because they cannot fulfill it."
• "Also the employees were super snotty and unhelpful when I locked my keys in my car."
• "Order on line and pick is so slow."
• "I rescheduled the pick up for 7AM the next day only to receive an email at 7:16 PM saying that my order was PICKED UP."
• "Don't bother to sign up for Walmart Plus. Groceries ordered on Sunday for deliver on Thursday never arrived."