Trader Joe's Reviews Summary

Customer Service

Pros:

• "The staff is always amazing."
• "Everyone is so happy and well mannered."
• "Staff are friendly and helpful."
• "The staff, although busy, was helpful and attentive."
• "The employees are so kind and helpful and they have a ton of stuff here."
• "Customer service is above and beyond."
• "The employees are always in a good mood and they try their best to help you find what you are looking for."

Cons:

• "Worst customer service ever. We approached her register and she didn't even notice us until I said Hello!"
• "The checkout clerk was extremely slow, though."
• "Most of the 'SUPERVISORS' are very rude."
• "The staff is unfriendly, rude and it’s honestly disappointing."
• "The employees were talking amongst themselves and didn’t recognize a customer passing by."
• "Utterly discussed with lack of courtesy by some staffs members and checkout cashiers."
• "But today, one particular employee ( I do not mention his name though) happen to be cashier…. Wow, no hello, no thank you, nothing at all."

Store Layout & Stock

Pros:

• "They always have what I need."
• "They have a plethora of vegetarian and vegan options, organic and non-organic fruits."
• "They are normally well stocked in the earlier part of the day."
• "Great selection of premade food for lunch at an affordable price."
• "It's more spacious now by the produce and meats side."
• "This Trader Joe’s is small with an efficiently layout."
• "Everything is always well stocked, staff is super kind and helpful."

Cons:

• "For a store that always has more employees in isles than customers stocking you would expect them to have items you need, customer service feels forced and awkward probably from the store management and poor morale."
• "Despite having nearly all the registers staffed, lines wrapping around the store making it difficult to shop are not uncommon."
• "Way too crowded and out of stock of most things by 10am."
• "Literally more then half the frozen section was empty."
• "The place can get crowded and it's best to use a hand basket than a wheeled cart because the aisles are tight."
• "The chaos of the parking lot is mirrored by the too narrow isles of the store itself."
• "Crowded with limited selection with shelves missing items, less organic options, and much more disorganized."

Parking & Accessibility

Pros:

• "The area is constantly crowded however parking is not a problem due to the fact there are parking lots nearby."
• "Parking is a ZOO so I recommend across the street in Dick’s/Home Depot’s parking lot."
• "Absolutely loved this location! Excellent selection of produce, friendly service and there was no hassle with parking."
• "Plus the prices are affordable and they have free parking."
• "Typically trader joe run, normally avoid this one since it is always pack. This Saturday morning it seemed okay, got a spot without circling around."