Trader Joe's Reviews Summary

Customer Service

Pros:

• "The staff will stop what they are doing to help you find something."
• "The staff is amazing! Always friendly, always willing to help."
• "Jon was a huge help yesterday as it was my first time shopping at this location!"
• "The store is bright and new with lots of wonderful people happy to help."
• "Every time I visit Trader Joe’s Cherry Hill the energy is amazing the customer service is excellent."
• "Employees are super friendly and helpful."
• "The staff are for the most part fairly helpful."

Cons:

• "Trying get straight answer about it was challenging."
• "The staff are for the most part fairly helpful, but some are in my opinion useless and rude!"
• "She then tried to create a false narrative of not to touch her."
• "However, I am shocked at the actions or lack thereof of the Trader Joe's staff."

Store Layout & Cleanliness

Pros:

• "The store is amazingly clean & organized."
• "Clean, friendly and organized."
• "Feels spacious, products are fresh, and they monitor the number of patrons in the store."
• "It was clean, had a good selection, stocked shelves."
• "The place is pretty clean and workers are quite nice and very polite."
• "Nicely organized store."
• "It’s so clean and everyone here is super friendly!"

Cons:

• "Not as much variety as a regular grocery."
• "First, there isles are very narrow and kept bumping into people."
• "Store if very tight."
• "The aisles are a little small, and this place can get extremely crowded during the weekends."
• "Very bare, and the places that had items it was crowded."
• "The layout of the Cherry Hill store is so different from that of the Marlton store that it took much longer than expected to find the items I wanted."

Product Selection & Quality

Pros:

• "Nice selection of cut flowers as well."
• "Eclectic and varied products from dairy to spices fish salsas vegan and grains."
• "I shop at Trader Joe’s for certain food like Japanese fried rice, orange chicken in frozen sections- all time favorite."
• "Many of their offerings are unique, and I've never bought a product there that wasn't of good to excellent quality."
• "I love the selection of unusual dishes that all seem to be excellent and first quality produce with many choices."
• "Love the specialty pastries, wonderful snacks, and seasonal goodies."
• "They have a excellent choice of both vegan and vegetarian options."

Cons:

• "Some of their produce is a bit pricey, and their coffees are serviceable but nothing to write home about."
• "The downside is they only carry their own brands."
• "There just aren’t a lot of my regular items from my favorite location up in Princeton on Route 1."
• "Produce quality could be better."
• "Out of product that I wanted."
• "They do move items around and sometimes favored items are no longer available."

Accessibility & Convenience

Pros:

• "Plenty of parking and there was no line for once."
• "The larger parking lot is my favorite thing about this Trader Joe's."
• "Parking is easy and there are plenty of other stores nearby to get your shopping needs fulfilled."
• "No crowding, items we're fully stocked and easy checkout."
• "The parking lot is fabulous compared to the other one in our area."
• "Much better parking than most other Trader Joe's."
• "The TJ's on Haddonfield Road is brand new. There is plenty of parking and the parking lot is easily accessible."

Cons:

• "The only difficult part is sometimes finding a place to park."
• "This location can get wicked busy on the weekend."
• "Parking lot difficult to navigate."

Value & Pricing

Pros:

• "Trader Joe's prices and value cannot be beat."
• "Prices are lower than most supermarkets. Good value for quality food."
• "The store is well-stocked with reasonable prices."
• "The prices aren't bad and it's mostly natural and organic foods and products."
• "Prices are reasonable and the products are high quality."
• "The prices are great."
• "The prices were a steal."

Cons:

• "Some things are pricey but all-in-all I love it."
• "The prices were ridiculous, the customers were narcissistic, and even the staff looked down their noses at anyone not wearing Gucci's."
• "People sometimes have the wrong impression that Trader Joe's is too expensive."
• "The organic mayonnaise was expensive but good."