Whole Foods Market Reviews Summary

Quality of Products

Pros:

• "Whole Foods Market impresses with high-quality organic products."
• "The produce is of excellent quality and fair prices."
• "This store is one of my favorite places to food shop. It is clean, has top of the line fresh veggies and fruits."
• "Whole foods has the best meat!"
• "They use the best ingredients possible, organic half and half, organic sugar."
• "Everything is very fresh!"
• "The vegetables and fruits at the store are consistently fresh and reasonably priced."

Cons:

• "The hot food does not taste good and does not look appealing and their soups are extremely too salty."
• "They barely had any produce and the little that was left was all old and rotting."
• "The produce has been extremely unfresh for some time now… we literally watched someone stock moldy fruit into the open fridges."
• "Bought steaks that were not edible."
• "Was shocked that the quality of the food has gone down. Not healthy meals. Too much sugar put into processed meals."
• "Their regular bake goods don't taste good they taste like soybean oil pies, cakes and muffins they used to be delicious but apparently they must have changed their recipes."
• "Nice Whole Foods but the pizza is bad. It was burnt and underneath it was completely black."

Customer Service

Pros:

• "Great supermarket, customer service is awesome."
• "Customer service is very good, Someone is always willing to come and help, courteous and polite."
• "Every employee is very nice and very helpful."
• "Help was always available even if you didn't need help, they asked, can I help you find something?"
• "The employees are always ready to assist you in locating a product."
• "Employees are always asking if you need help and are polite."
• "Lastly, customer service is excellent which is a luxury these days."

Cons:

• "Today’s experience was not good."
• "Cashier yells at me when I asked her to speak up."
• "The lady at the deli is always annoyed to have to do her job and doesn’t even communicate she just mutters to you."
• "The lady behind the deli department was rude and cranky."
• "The fishmonger seemed very annoyed and when I finally decided to buy a piece of salmon he said point out the one you want."
• "The cashier on the express line was extremely rude, didn’t say hi back to me, didn’t pronounce a word, silently put the receipt in my bag."
• "Meat department RUDE!! Terrible customer service in the meat Dept at this location."

Pricing

Pros:

• "I have taken recent notice of prices lowering and being more competitive but without sacrifice to food quality and freshness."
• "Their products are fairly priced."
• "Being a Amazon Prime member really make its worth shopping here."
• "The price is also affordable. There are quality products and goods."
• "Prices - for the most part produce is cheaper than ShopRite and Wegmans."
• "The prices are great as well. Good value for your money."
• "You get a lot for your money."

Cons:

• "A little pricey, but a really great quality supermarket!"
• "Good quality products but definitely overpriced compared to Trader Joe’s, ShopRite and Aldi."
• "However they are definitely on the pricey side as far as most groceries go."
• "Great place to overpay for everything... They should change the name of this place to whole check market because that's what you're gonna give up, for 3 small paper sacks of goods."
• "Everything is extremely overpriced for what it is."
• "Prices here have changed drastically. All the repackaging items for their 365 brand are more expensive now items like butter are up by $2 a box."
• "Now it's about 9 bucks a pound. That's too much."

Store Experience

Pros:

• "The store maintains a high level of organization and cleanliness."
• "Through the whole pandemic they stayed clean and fully stocked!"
• "The store was spotless."
• "Quiet easy breezy shopping at this whole foods."
• "They literally have everything you can think of."
• "Very modern Whole Foods with a open-feeling layout (wide aisles)."
• "Stores always clean."

Cons:

• "I'm afraid I can no longer shop at whole foods since they stopped accepting cash at the self-checkout lanes."
• "The quality in the salad bar has gone down rapidly."
• "If you are focused on being a green household this is not the Whole Foods for you."
• "Don’t buy Kite Hill queso from this location."
• "Unfortunately whole foods new system of checkout leaves a lot to be desired."
• "Wholefoods here in cherry hill nj is becoming less and less vegan friendly with their hot bar, pizza and deli."
• "It was way too crowded on Sundays, no social distancing for sure."