Address: 3350 Hempstead Tpke, Levittown, NY 11756, USA
Phone: +15168611400
Rating: 4.2
based on 182 reviews.
Customer Service
Pros:
"I was greeted several times upon entering the store and at least 4 associates approached me and asked me if I needed help."
"5 stars for the outstanding service provided by staff here!"
"Logan went out of his way checking his phone for an item we were looking for."
"Staff is very knowledgeable of their departments as well."
"Charlene in appliances could not have been more helpful, friendly, knowledge or just overall personable."
"Jessie Perez, she gave the best service and made sure I get the grill delivered the same day she was excellent with her Customer service."
"The leadership and professionalism shown by, the assistant manager, Julian was superb."
Cons:
"This is the absolute worst Home Depot on Long Island. Being a Pro member has no value at this location."
"Garden department checkout has some of the most useless employees on Long Island."
"Most managers in store aren’t even doing their job."
"Definitely a little bit below average compared to other home. Depots shelves were not stocked as I expect when I need material to do a job."
"The workers in this store happened to be clueless as to where the location of certain products were."
"No one was willing to help to investigate my order, customer services sucks there!!!!"
"Horrible customer assistance. I waited over 20 minutes for help."
Store Experience
Pros:
"Beautiful new store (that's 5 stars) and it's about time they finally did something with the property."
"Nothing like a new, clean, and organized Home Depot to go and visit."
"This Home Depot store is clean and appears/feels more open and spacious than the previous location."
"Very good store they practically carry everything there staff is always around and ready to help you on your needs for your projects."
"Definitely one of the best Home Depot’s I’ve been to... It’s bright, clean and well stocked."
"The store is large and clean, lots of people that work there know the store layout and can find you anything right away."
"Great work HD Levittown team! You guys are really nailing it ;)"
Cons:
"Racism against Asian! was in self check out line, one of workers stopped me when is my turn and keep calling people behind me move on."
"For a flange that was 12 dollars last year is up to 22 dollars."
"Well stocked. Have trouble with the employees kicking me out of the aisle instead of letting me look first."
"This store is terrible the customer service couldn't care less the part I went for gsw41 a rocker switch there web site says they have 6 in stock. I get there to find out they have none."
"Store is a mess completely disorganized."
"Seems to be no communication at the help desk."
"The layout of this home depot is odd compared to others on the island."
Pricing and Stock
Pros:
"They always have everything I need weather it be for work or my hobbies!"
"I like their garden center a lot. It is well stocked with plants, shrubs and trees that I need for the season."
"Black Friday deals galore! I bought a Dewalt 34 bit set with a right angle attachment for under 10 bucks!!"
"Items are generally in stock compared to some other locations."
"Home depot was the best prices and best looking.. not bad. 7ft tree for $60.00."
"Some of the best prices you can get on building materials for sure."
"All of the employees are curtious and knowledgable."
Cons:
"For the amount of time & money I spend in home depot there's no excuse for an empty slot where the husky 100 position locking flex wrenches both metric & standard should be."
"BIGGEST SCAMMERS OF ALL TIMES, I ordered a refrigerator on January 2 2021 and it's already march, 2 2021 I have been waiting to talk to the manager."
"I'm an electrician every electric supply house the prices came down not home depot if you buy wire there you are going to pay 40% more, double for circuit breakers it was more convenient but not at those prices."
"Their online site is not in sync with their actual stock."
"BE WARE OF Additional Charges On Tool Rental."
"Went to the store and the shelves were full of open scratched dented and items missing parts."
"One of a bad place to do business with. Team members are so nasty."