McDonald's Reviews Summary

Service Quality

Pros:

• "So happy I decided to give the new location a try. My faith in McDonalds has been restored."
• "All that and my food was hot, cheese was melted when I got home."
• "Another amazing McDonald's to actually go to with the family or even if you want to just grab some lunch real quick fantastic food."
• "The cashier and the associate was on point and everything that I ordered was in the beg and was cooked fresh and was delicious."
• "This visit was amazing thanks to a worker named NESS. This woman had a smile from start to finish and made sure my order was correct."
• "I cannot believe how efficient the McDonalds staff was! I got my food in less than ten minutes."
• "Service was excellent and friendly."

Cons:

• "The night shift crew for the most part should be fired. Poor attitude, and work ethic."
• "The employees are very disrespectful I want this rate to be 0 but I wish if I can do that."
• "Went to the drive through got a horrible attitude with teeth sucking."
• "The lady in the front forgot to ask about the nugget sauce so I went home with 30 dry nuggets and fries with no sauce."
• "Yet again spent 30 minutes wait for cold food and wrong order."
• "BAD SERVICE!!!! VERY !!! This is a nice location but not the stuff, the guy who takes orders during night time he is HIGH."
• "The employees are that rude and disgusting."

Food Quality

Pros:

• "The food is as fresh as McDonald's gets."
• "The chicken mcgriddle is a pretty tasty sandwich."
• "Foodwise they do always get the orders right and their food is fresh."
• "The burgers that we ate were decent the fries could have hit the spot but they had no salt at all."
• "It's a nice and clean place, recently renovated, perhaps under the new ownership."
• "The food is delivered quickly and neat."
• "This is my go-to McDonald's in this part of Brooklyn."

Cons:

• "I ordered 20 piece chicken nuggets and it was so dried and hard."
• "I have not seen a worse place than this, the food is disgusting, tasteless, the service is generally zero."
• "The food was very old and nasty."
• "They took forever & served cold fries, double quarter w/NO ketchup & those chicken tenders, OLD!!"
• "The food for whatever reason is horrible."
• "The food doesn’t taste fresh."
• "Big Mac tasted like mold and I even got nauseous after eating it but I'm fine now."

Cleanliness

Pros:

• "This place is clean, allergy wise ok, and good atmosphere."
• "The tables were clean and the whole place looked clean as well."
• "Nevertheless, this place is clean, allergy wise ok, and good atmosphere."
• "It is quite clean and has plenty of seating."

Cons:

• "Plus, the place is dirty tables aren't clean, restrooms are atrocious."
• "The kitchen had a bun on the floor for weeks before they finally picked it up and threw it out."
• "The place was dirty very sad."
• "Terrible McDonald's dirty.workers always have a nasty attitude and saw a rat in parking lot while I was in the drive thru."
• "One of the worse McDonald's I've ever been to, they didn't even put ice in an orange juice I ordered."
• "Most unorganized McDonalds I’ve ever been to."
• "Contrary to its new appearance, the food prep is not that great."