Taco Bell Cantina Reviews Summary

Food Quality

Pros:

• "Steak was very tender & well seasoned."
• "The food came out quickly. Was craving some quesadilla and they were able to make it very quickly."
• "The food is good I guess, it’s your basic Taco Bell so you should know how it taste."
• "I went in today was very clean and the food was fresh and delicious 😋😋😋😋 service even faster going back soon."
• "Steak Nachos were On Point!!."
• "Today I tried the vegan pizza and I loved it."
• "Absolutely loved it! Plus my gordita was delicious!"

Cons:

• "They gave us the smallest portions of food I've ever seen in all my years of eating fast food."
• "I ordered nachos n they smelled really bad they gave me a dirty cup which I have proof of with photo."
• "bruhhhhh tbh the food isnt good. i ordered a plain taco and sheesh it had no taste and the cheese was stale as hell."
• "They sent us uncooked food... I can't believe someone would even send us that."
• "Consistently gets my order wrong. Why is there a veggie menu if you give me meat regardless????"
• "Every time I place an order at this place they NEVER EVER seem to get it right."
• "They get my order wrong EVERY SINGLE TIME!"

Customer Service

Pros:

• "That's what I call prestine customer service! Great job guys!"
• "I really love the staff here, they really make ordering fun."
• "Yes you might wait a while for your food but I must say anytime I come here, the customer service is completely exceptional, and I am very amazed of how kind and nice the employees are."
• "A young pregnant woman handed me my order, apologized and thanked me for my wait, and wished me well."
• "Young lady at the cashier was great and very pleasant to order from."
• "Though the workers were really nice and apologetic. Shout out to them for handling these customers with grace."
• "Good server and will reach out to make sure you are taken care of."

Cons:

• "Very unpleasant young lady(one with glasses) at the front."
• "The workers at this taco bell is very unprofessional and talk to customers rude."
• "The employees are VERY unfriendly."
• "They were so rude to me. And all I was doing was reading the menu. I was yelled at and told go use the kiosk."
• "This place is very disrespectful they give you mad attitude."
• "The employees in the restaurant are incredibly disrespectful and not helpful at all."
• "The staff here is very unprofessional, they dont handle the pressure of a lot people ordering well at all."

Order Accuracy

Pros:

• "They actually get your order correct here, partial thanks to Mr. and Mrs. Kiosk."
• "They gave me the right food so i added 2 stars to make it 3 lol."
• "Everything was fresh and made to order, which caused a long-ish wait time. I didnt mind."

Cons:

• "Was told to order from the self service kiosk, waited an hour before asking and someone handed me a bag, and the order wasn’t mine."
• "The order was incorrect, so I had to wait for it to be prepared again."
• "Every time we order something on doordash they manage, without fail, to consistently mess something up or forget several items."
• "This is the third time I ordered using Grubhub, asked for sauce and utensils. Did not give anything."
• "I don't know what's up with this particular store but every single taco bell has the most inadequate workers who are too lazy to put everything you order in the bag."
• "This has to be the worst visit I've ever had Not only was my food cold but every single taco was broken."
• "The worst taco bell I ever visited. They always mark order as ready for pick up but it takes them at least another 20 minutes to make it."