Dairy Queen Reviews Summary

Category: Fast food restaurant

Address: 200 Buckley Blvd, Bear, DE 19701, USA

Phone: +13023282200

Rating: 4.0
based on 115 reviews.

Food Quality

Pros:

  • "The onion rings are first class; the best I've had in a long time."
  • "The food is always good and hot and of course the ice cream is delicious."
  • "I had the bbq chicken tenders combo and it was sooooo good! The perfect amount of sauce!!"
  • "Great place to eat a good meal I had chicken strips French fries a soda and a small chocolate chocolate fudge Sunday all for 5 dollars best food I had in a fast food service."
  • "Everything at this location is wonderful to eat and drink!"
  • "Still some of the best ice cream and frozen treats ever! The royal strawberry cheesecake Blizzard is everything!"
  • "The Blizzards we ordered were good."

Cons:

  • "Worst burger I ever had! They put frozen tomatoes on it and they were disgusting!"
  • "Burger buns were blackened instead of toasted, fries were soggy."
  • "I ordered a grilled chicken sandwich and it when I bit into it the chicken was crunchy (undercooked)."
  • "The strips were hard and beyond over cooked for the strip meal.... Fries tasted weird."
  • "The blizzard wasn't bad, but it wasn't mixed well, and even though it was butterfinger, it had a big chunk of something in it."
  • "Burger was meh. Too much sauce and not fresh beef."
  • "The cheese curds were also burnt."

Customer Service

Pros:

  • "Always get exactly what and how I asked for my order."
  • "That's great customer service!"
  • "They were really busy, but they did address me when I came in saying they will be right with me."
  • "The cashier working at 3:45 pm today knows her stuff."
  • "Thanks for doing your job with a smile."
  • "Having people like her makes it easier for consumers to come back. Serving with a smile and professionalism."
  • "Very nice staff, food was hot and blizzard was very good."

Cons:

  • "How does a fast food place run out of a non-perishable flavoring?"
  • "The disrespect and disregard for standards is astounding."
  • "When I confronted the cashier, they tried to gaslight me into believing there was extra in there when there wasn’t."
  • "BY FAR THE WORST CUSTOMER SERVICE EVER!!"
  • "Tasja the person working at the cashier was extremely rude and disrespectful."
  • "Obviously the guy didn't listen to me and my husband order...my whole meal was just a mess...never again will I eat from there."
  • "I waited for 20 minutes after placing my order and still was not acknowledged."

Cleanliness

Pros:

  • "This location was clean, the employees were courteous, the food was excellent and then there's the blizzards!"
  • "I thought it was very clean inside."
  • "Always clean, with enough tables, and space to focus on the greatest friggin thing known to man ICE CREAM."
  • "Very clean & family friendly environment."

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