Taco Bell Reviews Summary

Service

Pros:

• "This Taco Bell has the best drive thru!! The people who work there are awesome!!"
• "The service is fast and accurate. The staff is courteous and personable and very kid friendly."
• "Clean restaurant, fast service, and the employees are extremely polite, helpful, and personal."
• "The person taking my order was prepared, attentive, and fast."
• "The staff was very professional and courteous."
• "Employees do a great job with taking orders and making the food."
• "The people working there are so nice & seem interested! Great service & good food."

Cons:

• "Ordered at drive through. They asked that we pull forward and park, and they would bring our food out. 10 minutes later, no food."
• "I stood inside for 5 minutes before anyone even came up."
• "The manager and the associate was rude towards us."
• "Rude employees with attitudes after receiving half made rushed food."
• "If you're picking up for a mobile order or a delivery be ready to be ignored and wait a long time."
• "Stood there for 10 minutes and waited for someone to take my orders I was totally ignored."
• "Service was slow and employees didn't seem to want to be at work."

Food Quality

Pros:

• "The food is made well and actually tastes good 👌🏼"
• "Try the nacho fries they look like they're going to be nasty but they actually are very good."
• "The food at this place is always delicious and they never skimp like almost every other taco bell that I've been too."
• "Food was actually better than most Taco Bell locations. Ingredients appeared fresh."
• "And the tocos werre truly supreme."
• "Food prep has also been on point each time I come here."
• "The people working there are so nice & seem interested! Great service & good food."

Cons:

• "Whenever i order a veggie mexican pizza something tastes like it has gone bad."
• "Ordered twice from this location first time protein bowl was missing most of the ingredients in it that should be in it."
• "Last month I went to this location and order to a party pack and every single taco was broken."
• "Burned our chicken quesadilla’s crunch wrap wasn’t folded correctly n fell apart."
• "What a disappointment! One little chicken nugget taking up 1/3 of space in the tortilla."
• "They tasted like they were fried in dirty oil."
• "First time food was wrong and cold. Ever eat dog food? Eat cold Taco Bell."

Cleanliness

Pros:

• "Every aspect was perfect from cleanliness to the extra effort that you could tell was taken cooking the food."
• "Thanks for being clean, making the order right and the food warm!!"
• "Clean restaurant, fast service, and the employees are extremely polite, helpful, and personal."
• "This location has been consistently above average with cleanliness, it's staff are exceptionally polite and engaged, and it's food quality is consistently excellent."
• "100% cleanest, most organized and best Taco Bells I've ever been in."
• "The store was very clean the bathrooms were clean."
• "The tables are always clean when I come in and the condiment area is usually stocked with what I need."

Cons:

• "The grossest Taco Bell I have ever step foot in."
• "Garbage service. Garbage disgusting staff."
• "Trash all over the floor, tables not wiped down, garbage overflowing."
• "This place is FILTHY DIRTY INSIDE."
• "They also keep saying they have ran out of supplies almost everytime I go now."
• "The place was clean the service was prompt but they had signs on trash cans to walk all the way to the front of the store."
• "This store desperately needs new management."

Order Accuracy

Pros:

• "Went through the drive through with no problems and my order was accurate and quick."
• "I had an issue with my order one time and the manager went above and beyond to make it right."
• "We used the online ordering service, not the app and it was seamless."
• "Kind staff and accurate orders."
• "They are always respectful and verify my order and name on the order."
• "The server at the cash register was excellent Her name was Jael H."
• "The person taking my order was prepared, attentive, and fast."

Cons:

• "Last two times I have ordered from here items were missing that I was unaware of until I left the parking lot."
• "It won't let me do zero stars. I had an order via Doordarsh placed. When the driver arrived he was told there was no order for me."
• "Dude on the order system can't listen, totally got our order wrong."
• "Vegetarians, beware... even after giving specific instructions to substitute the beef for BEANS, they still get the order wrong."
• "They forgot my burrito, so I knocked on the door since I didn't want to wait in the drive thru line again, and they ignored me."
• "They seem to 'forget' something on half of the carryout orders I've ever had."
• "Was given a total at the order screen, charged $3 extra for items we didn't order."

Customer Service

Pros:

• "Bill was an amazing help and very considerate."
• "Bill the manager takes his job seriously and makes sure you are personally taken care of."
• "My kids love Taco Bell so we treated them to a dinner after a long day. I made a mistake with our order and the service was understanding and very helpful."
• "The staff were delightful - efficient, kind, pleasant and actually lifted the spirit of this old, depressed person."
• "The people who work at this particular location, honestly, the best, nicest customer service I've EVER had at any fast food restaurant!"
• "This location staffs paid attention to me kindly as soon as they found a wondering customer (me)."
• "Under New Management and now everyone there is awesome!"