"The sauces for the barbecue was everything I was craving."
"OMG, this little food joint next to the Car Wash on Utica. Their Food Is Divine & It's A Good Value."
"salmon burger and sweet potato fries are to DIE for !"
"The Food Is Dam Good Delicious As Per Me And My Lady's Taste Bugs Are Concerned."
"Great food. Fresh tasting!!"
Cons:
"Everything was wrong."
"Food was terrible..soggy burgers...unidentifiable turkey burger...salmon burger tasted like chuck light tuna the cheapest one ..very salty ..more like a large tuna paste."
"The Salmon appears to be made from canned salmon instead of actual fresh salmon like usual/traditional salmon burgers."
"Their burgers no longer taste like they use to it’s more dry with a loud bayleaf taste."
"The food which used to be prepared fresh now tastes stale."
"The food is not as good as it used to be."
"Food there is old and reheated!"
Customer Service
Pros:
"The customer service is really good and the employees are helpful."
"Service was great 👍."
"The cashier lady was very nice."
"Customer service, in person is top notch."
"The ladies who work here are very welcoming and kind."
"The staff outs friendly."
"Food was fantastic and the staff were very nice."
Cons:
"Poor customer service...rude young ladies answering calls, taking orders."
"The owner needs to STOP RESPONDING to reviews and just get the rude employees under control."
"The servers at the Utica Avenue location are so rude."
"Their customer service is terribly poor. Customer service seems to be only on point when the owner is around."
"Customer service is still an issue."
"The customer service needs to work on they have been hiring young girls whose attitude is very nasty towards customers."
"Horrible absolutely horrible customer service I stayed on hold while trying to place an order for pick up for 30 minutes."
Delivery & Order Accuracy
Pros:
"Delivery timeframe was quick but when food arrived it was cold."
"I go often and every time the staff is super nice and my food is great."
"The food is pretty good here."
Cons:
"This place does not read specific instructions for orders and CONSTANTLY mess up the orders to begin with."
"I used uber eats to order my food, by the time I got my food it was freezing cold the driver stated they had them waiting."
"I was very disappointed with my order today."
"Why TF did I get 2 Chicken and Chips, one shrimp with NO CHIPS."
"Never again... I call no answer.... I show up and it's too late to take my order."
"I also ordered a side of potato salad, which I’m glad I did because I never received the macaroni salad at all."
"I ORDERED D ISLAND BURGER WITH FRIES ON SEAMLESS NOT ONLY DID MY ORDER TOOK LONG ABOUT A GOOD 2 HRS TO COME! FOOD WAS SUPER COLD AND WHILE EATING MY BURGER IT'S A FREAKING HAIR IN MY FOOD!"
Hygiene & Safety
Pros:
"Everything on the menu is good and made fresh after you order!"
"I complimented the chef when I was done and there were smiles in every corner of this tiny takeout gem."