Wendy's Reviews Summary

Customer Service

Pros:

• "Given the circumstances, the customer service was very efficient."
• "The Manager literally stopped what she was doing just to make me coffee."
• "Service was very fast when I went!!! They call you by your name so you can sit if you have kids with you or something."
• "Very organized staff, even with a long line they were taking the customers first name or initials."
• "Food was very good and deliver fast. Customer service was great."
• "The crew is very friendly and accommodating."
• "Most Wendy's that I've been to has been nothing but respectively, pleasantly nice 👍."

Cons:

• "Customer service is horrible! They have attitudes, mean mugs, and just downright bullies!"
• "Poor customer on many occasions. Cashiers just stare at you instead of asking for order or greeting you in any way."
• "The staff if unfriendly, ignorant and rude."
• "The service here is TERRIBLE!!!!, so unorganized."
• "This place has lousy service I was waiting to get my food for almost a half an hour."
• "Need a better attitude in staff."
• "They gave me the wrong meal and put cheese on everything."

Cleanliness

Pros:

• "It seemed fairly clean though I did not eat there so I can't say anything about the tables."
• "Clean all the employees are very pleasant."

Cons:

• "It is a very dirty place, its manager is despotic and rude."
• "Place is pretty dirty."
• "This is the worst Wendy's I have ever been to! It's very dirty, floors and tables are gross."
• "Dirty. All tables were dirty. The floor was sticky. The bathroom was nasty."
• "Long lines, poor service, nasty food, and very dirty."
• "Absolutely atrocious. This Wendy's is FILTHY."
• "Very dirty inside, the place near the bathroom there was water or something all over the floor, smelled like bad milk in there."

Food Quality

Pros:

• "The food was good."
• "The food came out promptly tho, was picturesque and hot."
• "The food is nicely made, I have not gotten the wrong order."