Veterinaire Pet Care Reviews Summary

Category: Veterinarian Jersey City, New Jersey

Address: 25 Senate Pl, Jersey City, NJ 07302, USA

Phone: +12015652301

Rating: 4.7
based on 133 reviews.

Professionalism and Knowledge

Pros:

  • "Dr. Jones is incredibly knowledgeable and was able to answer all of my questions."
  • "Dr. Jones and her staff are some of the most honest vets I’ve ever worked with."
  • "Doctor Julie Jones is a highly skilled and compassionate Vet."
  • "Dr. Jones and her staff are amazing. They are all very knowledgeable, professional, and most importantly, caring."
  • "Dr. Jones went above and beyond to help my 2 pups."
  • "Dr. Jones has been so reliable in treating all his issues."
  • "Dr. Jones takes her time to explain things, gets back to you in a timely manner, and has amazing bedside manner."

Cons:

  • "This place failed to diagnose out cat, they referred us to the worst possible place."
  • "They are extremely rude, not gentle with our pet, offering advice they are unqualified for."
  • "Most of the reviews are fake! We figured out just now."
  • "I would never take my dog or my cat there, to begin with, they probably would inject them with something lethal."
  • "The most horrible Vet. Clinic I’ve ever seen. We got very bad surgery here couples months ago."

Customer Service

Pros:

  • "Both the doctor and the tech were amazing and both had a wonderful bedside manner with my cats."
  • "Absolutely incredible people work here."
  • "Jim not only an amazing tech but what an amazing human being."
  • "The staff is incredibly friendly as well."
  • "Everyone who works at this office are so genuine and loving."
  • "Tyler at the front desk is the best! The office is always kept clean, which shows how sanitary they are."
  • "The staff and personnel were very friendly with my dog."

Cons:

  • "For the past couple of visits, each time I had to wait more than 30min before the doctor could see us, the receptionist Taylor has an attitude and makes the while visit uncomfortable."
  • "It’s so frustrating to pay so much to be ignored when you really need it."
  • "Getting an appointment with this people is impossible… they act like if they had too many patients and no time for you."
  • "Never even made it inside. They scheduled me for an appointment... Then I receive another text saying I have an appointment for the next day at 10:30."
  • "I had previously rated them a one-star review for the way I was treated by their rude receptionist over the phone."

Facility and Location

Pros:

  • "Offices are spotless, waiting room is spacious."
  • "Great place! Extremely clean and nice inside and out."
  • "The new location is elegant, spacious, and clean."
  • "The location is close to JSQ, huge and so clean."
  • "Street parking in front of the storefront has been easy to find, especially in the morning."
  • "Walking into Veterinaire Pet Care I felt instantly welcome."
  • "Always a quick visit at the Senate St office & I am so glad I chose this place for my fur babies!"

Cons:

  • "My only complaint is the parking situation - there were no spots when we got there."
  • "I had to drop my husband and the dog off and circle for 10 minutes before something opened up."
  • "Note that the hours are a little unusual; it's not a problem for scheduling purposes, but frequently confuses me when I'm trying to reach them by phone."

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