"Dr. Jones is incredibly knowledgeable and was able to answer all of my questions."
"Dr. Jones and her staff are some of the most honest vets I’ve ever worked with."
"Doctor Julie Jones is a highly skilled and compassionate Vet."
"Dr. Jones and her staff are amazing. They are all very knowledgeable, professional, and most importantly, caring."
"Dr. Jones went above and beyond to help my 2 pups."
"Dr. Jones has been so reliable in treating all his issues."
"Dr. Jones takes her time to explain things, gets back to you in a timely manner, and has amazing bedside manner."
Cons:
"This place failed to diagnose out cat, they referred us to the worst possible place."
"They are extremely rude, not gentle with our pet, offering advice they are unqualified for."
"Most of the reviews are fake! We figured out just now."
"I would never take my dog or my cat there, to begin with, they probably would inject them with something lethal."
"The most horrible Vet. Clinic I’ve ever seen. We got very bad surgery here couples months ago."
Customer Service
Pros:
"Both the doctor and the tech were amazing and both had a wonderful bedside manner with my cats."
"Absolutely incredible people work here."
"Jim not only an amazing tech but what an amazing human being."
"The staff is incredibly friendly as well."
"Everyone who works at this office are so genuine and loving."
"Tyler at the front desk is the best! The office is always kept clean, which shows how sanitary they are."
"The staff and personnel were very friendly with my dog."
Cons:
"For the past couple of visits, each time I had to wait more than 30min before the doctor could see us, the receptionist Taylor has an attitude and makes the while visit uncomfortable."
"It’s so frustrating to pay so much to be ignored when you really need it."
"Getting an appointment with this people is impossible… they act like if they had too many patients and no time for you."
"Never even made it inside. They scheduled me for an appointment... Then I receive another text saying I have an appointment for the next day at 10:30."
"I had previously rated them a one-star review for the way I was treated by their rude receptionist over the phone."
Facility and Location
Pros:
"Offices are spotless, waiting room is spacious."
"Great place! Extremely clean and nice inside and out."
"The new location is elegant, spacious, and clean."
"The location is close to JSQ, huge and so clean."
"Street parking in front of the storefront has been easy to find, especially in the morning."
"Walking into Veterinaire Pet Care I felt instantly welcome."
"Always a quick visit at the Senate St office & I am so glad I chose this place for my fur babies!"
Cons:
"My only complaint is the parking situation - there were no spots when we got there."
"I had to drop my husband and the dog off and circle for 10 minutes before something opened up."
"Note that the hours are a little unusual; it's not a problem for scheduling purposes, but frequently confuses me when I'm trying to reach them by phone."