Zettes Auto Mall Reviews Summary

Customer Service

Pros:

• "The customer service was above and beyond, truly a man instead of sales man."
• "The customer service was outstanding. ⭐⭐⭐⭐⭐"
• "Everyone was super professional and welcoming."
• "The staff there are kind, considerate, passionate, and great people."
• "The best customer service hands down. Pierre was phenomenal."
• "Great place, unbelievable customer service! Very attentive to my needs."
• "These guys provided meticulously assistance as they introduced me to a new financing that was lower than my personal Credit Union."

Cons:

• "Very unprofessional on their part I would definitely not recommend this dealership seems totally sketchy."
• "Tasha lied to us about the down payment... they lied also they lied to the loan company... they completely lied to us."
• "Crooks. Do NOT listen to their positive reviews here on google."
• "These guys are crooks. Paying for positive google reviews in itself is a sleazy thing to do."
• "Although, when giving the keys to drive away the engine light was on and as well as a 'Service Light' notification."
• "Found a car online that zettes was promoting for sale... I was in shock if the car was no good why make me come all the way over to them."
• "Hey guys dont buy vehicle from this place this guy are scam i buy a car this guy and the are is no good i keeping spend alot of to it."

Buying Experience

Pros:

• "Walked in and drove out with the car of our dreams."
• "Since this was my first time buying a car, Zette's took very good care of me."
• "I made an appointment to look at one car. The service was so great that I ended up purchasing 2 cars!!!"
• "Pierre went above and beyond to make sure I purchased the Bmw I was most comfortable with."
• "Amazing experience, professional and clean establishment, Pierre and Ryan are really trust worthy."
• "I’m leaving today with a car!!!! Each case is different but I can honestly say that mines was a tough one and they made it happen!"
• "I even walked away with a new car!"

Cons:

• "I advise NOBODY to buy a car there. They don't take of their cars.STAY AWAY"
• "Very greedy owner of this place sold the car I was looking to someone else right in front of me for a little more money."
• "I got a real dud."
• "It needs a lot of improvement but it isn’t a bad place to get a car."
• "DO NOT BUY! Please do not buy from this guy he is not worth it."
• "Used or not old or new, all of these things shouldn’t have gone wrong in first 1,000 miles."
• "He said if i bought it that day he would give me a FREE ELITE coverage from PWC warranty's... Surprise! It's not in their system."

Staff and Management

Pros:

• "Pierre and his staff at Zettes are the best! He can help you with anything you need."
• "This is my third vehicle from Zettes Auto Mall. They still have the same great customer service and friendly staff."
• "Fred he was phenomenal my boy was very welcoming and helpful."
• "Pier was very helpful!"
• "The staff, Shola and Piere, are amazing and supportive. They will work with you and find the right fit for you financially and your lifestyle."
• "Pierre and the entire Zettes Auto Mall staff were amazing!!!!"
• "They treated us with such respect. We met with Tasharissee and Peirre. They treated my son who has autism with such patience that we don’t get in public places."

Cons:

• "But if you want to keep liking them as the nice person you got the car from., I advice you to get your car warranty somewhere else."
• "Nice people but just make sure you get your own car facts report done."