"Tony Kim and George Pakradooian at Kia of Englewood are the epitome of excellent customer service."
"I highly recommend Amanda and this dealership!"
"Highly recommend the team at Kia of Englewood."
"I had the pleasure of meeting with Kia Englewood team."
"Jay and Anthony were extremely helpful with the whole entire process!"
"The team kia of englewood is amazing."
"Thank you to Nelson Jimenez from Englewood Kia for his professionalism, talent, thoroughness, and friendly outstanding service."
Cons:
"DONT TRUST THEM!!!!!"
"Beware of this dealership ripping you off."
"Horrendous experience."
"Terrible customer service. I was pretty dead set on buying a Seltos from them this week but after calling 4 times they failed to connect me with a sales person that could answer any of my questions."
"Service won't pick up the phone. Nor will they call back when a message is left with either sales or parts."
"I had a terrible experience with the Service Department here at Kia of Englewood."
"Beware of this dealership ripping you off."
Sales Experience
Pros:
"Dominique helped me find the perfect SUV for my needs."
"Nelson, Jin & Peter were amazing throughout the entire process."
"Tony's expertise in the Kia lineup was unparalleled."
"An exceptional experience. I left a happy girl with a new car."
"They helped me with my service for my 2021 Kia seltos and performed everything the car needed efficiently and with great care!"
"I never felt pressured or pushed into any deal in fact they found the best deal that worked for me!"
"I had a nightmare with a previous dealer before coming here. That being said, this place was fantastic!"
Cons:
"The dealership sold the broken New Sportage 2023."
"Both the dealer and the finance guy omitted a lot of information, like higher loan interest rates and upselling optional warranties as if it was necessary."
"Our experience at Kia of Englewood was satisfying when we leased the vehicle. However, customers should be wary of being misled during the lease process."
"The dealership didn't check the car, and I noticed the broken rear seat mechanism by myself right after the paper signing."
"This is the WORST Kia Dealership!!! I got a car from them almost a year ago that only came with one key."
"I have leased cars for the past 20 years and have never experienced this end of deal hustle."
"Worst dealership to return your lease they tell that their lot is full come back next month with a condescending attitude!!!"
Vehicle Quality
Pros:
"I am so happy with my new car and amazing deal thanks to George and Nelson."
"I took the Sportage 2023 for a test ride and I fell in love with the car."
"Everyone was attentive and very friendly. The process was quick and we were out in no time with our new Niro (excited to have a hybrid)!"
"Amazing experience purchasing the car of my dreams!"
"It has all the technology. With the luxury feel."
"We love our new Telluride ππ»"
"I'm in love with the new designs that Kia has, especially my new 2023 Seltos."
Cons:
"Purchased a car in November of 2023 and Iβm replacing the brakes already."
"The dealership sold the broken New Sportage 2023."
"The dealership sold the broken New Sportage 2023."
"I havenβt been able to have my car pass its first inspection because of a βFuel System Not Readyβ reading that I am convinced is simply a software issue that could be reconciled in minutes; however, the dealerships insist on this ridiculous βdriveβ protocol for which they charge $300.00."
"Still practices over charging for cars when other dealers have started to offer discounts now."
"Purchased a car in November of 2023 and Iβm replacing the brakes already."
"The dealership sold the broken New Sportage 2023."