"Diana has exceptional customer focus that should serve as a model for others."
"Brandon Thomas was the salesman and I can't say enough about him. He was helpful, informative, accommodating, and friendly."
"Nick was great throughout. He was fast, prepared, and straightforward."
"Lance was just out of this world with customer service."
"Can’t thank the entire staff at Whitmoyer enough for their overall customer first approach."
"Everyone there was super courteous and professional."
"Brandon’s personality and professionalism is great."
Cons:
"The entire time I dealt with Brandon, he was arrogant and tried treating me like I knew absolutely nothing."
"Very poor customer service. I looked at a 2018 f-150 and found multiple mechanical issues."
"Mason at the service desk was less than enthusiastic to take care of my appointment."
"I feel completely disrespected by this dealer."
"This dealership is a joke! I waited almost two years for this Vehicle and they sell it underneath me just because I did not take delivery within two days."
"They do not update you in a timely manner. Dan, Nick, and Matt are super unprofessional."
"I would never recommend this company to anyone based on my sons experience."
Sales Experience
Pros:
"I will 100% be coming here for my next Corvette."
"Just picked up our new Ford Explorer last weekend from Whitmoyer and I have to say it was a great experience from beginning to end."
"I could not be happier with the entire process from reservation to ordering to delivery!"
"Whitmoyer did everything they could to make this a great experience."
"We had a great experience on a used car at Whitmoyers Auto Group."
"I had a wonderful experience at Whitmoyer Auto Group in Mount Joy."
"Brandon Thomas was amazing!"
Cons:
"I will never do business with this dealer for this reason... Complete and absolutely disappointed with this dealership that this is how they treat people."
"Then they deliver the car without an option that is shown on the build sheet and won't refund the cost that I paid for the option."
"This was my first time ever buying from a car lot and they have lost my business forever."
"I seen a car in their website that I was really interested in... When I was rudely informed by another salesman Brandon that his people where interested in buying it."
"Stay away!!!! We live over two hours away, we made a deal on a car, they Took my deposit over the phone."
"Sold my corvette to someone else when I waited almost two years for it, just because I couldn't take delivery within 2 days of the car arriving!"
"This dealer first pulled a bait and switch after advertising a car for a price then jacking it up after I accepted but did not quality for a loyalty discount."
Service Department
Pros:
"Excellent service, prompt and efficient staff."
"Vehicle was finished when promised."
"Dependable service, good mechanics great service staff."
"Excellent initial experience with the service department and especially Bill and Nathan."
"The service department is also great to work with!"
"Service department always does a great job. Diagnose problems properly and never try to sell you something you don't need."
"Fantastic customer service! Service Center provides quality service in a timely manner at a fair price."