United Auto Land Reviews Summary

Category: Car dealer

Address: 1333 Delsea Dr, Deptford, NJ 08096, USA

Phone: +18568452200

Rating: 4.2
based on 164 reviews.

Customer Service

Pros:

  • "Joe was amazing, patient, kind, honest, and knowledgeable."
  • "Everyone at United Autoland are genuine and kind people."
  • "Anthony was BEYOND patient and kind with them!"
  • "The staff was amazing, super helpful, and gave me an amazing deal on my car."
  • "Anthony and Mike went above and beyond to meet both of our needs, they were very professional and accommodating."
  • "Anthony was a friendly salesman, knowledgeable, and not pushy at all."
  • "The staff is helpful and trustworthy."

Cons:

  • "Stay away from this place people. I should've listened to the other reviewers."
  • "Very disappointed with the professionalism of this dealership trying to sale a vehicle that's not inspected at a ridiculous price."
  • "Do not buy from here!!!!! This dealership sold me a lemon."
  • "I tried talking to them they knew about the problems and didn't care."
  • "Everyone was too occupied to help my husband and I. Threw us the keys and basically made us find the car in the lot on our own."
  • "I asked the dealer for help and he was giving me a run around and walked away from me and was rude."
  • "The owner Steve is a complete bullshiter, we bought a truck and the tail light didn't work so he said he would have it fixed... On the way home the car started to overheat."

Car Quality

Pros:

  • "I came all the way from Ocean City to find a car, and they worked with the amount of money I came with to ensure that I went home with a very clean, reliable car."
  • "I've bought 2 cars here, the first I got over 5 years and a lot of hard miles out of."
  • "This lot has all kinds of cars and trucks at great prices."
  • "I ended up selecting a beautiful, black and sleek, Chevy Traverse while my Fiancée instantly fell in love with the Cadillac CTS."
  • "I'm more than happy with my purchase and with how well the purchasing process went. 100% recommend!"
  • "United auto land has a lot of great cars and the worker Dan helped me by picking on my current car a Buick LaCrosse the car runs great."
  • "I just bought a Scion tC there last week. The service was great! They offered me the best prices and were really quick at getting everything done!"

Cons:

  • "The second day he had it the transmission went, now the shock broke off."
  • "First I was told oh no that leak under car is from the car I moved this morning. Then during test drive transmission died."
  • "Every car we checked out had issues."
  • "The warranty is a scam because it does not cover anything."
  • "Even though he saw a few car's he liked, half of the vehicle's on the lot had flat tires."
  • "Purchased a 2017 Nissan extera in January and since then have had to put a new catalytic converter, replace all the plugs since only two replaced on last tume up."
  • "I bought a $4000 Mini van from them, 4 hours later the transmission started slipping."

Purchasing Experience

Pros:

  • "Easy to talk to guy and I felt no pressure to buy."
  • "I had an amazing experience. Went it to test drive a car, didn’t feel pressured at all."
  • "The whole process was quick and easy."
  • "Purchasing a vehicle was a smooth, stress free process and all of our questions were answered with confidence."
  • "The process was very smooth and fast."
  • "Process was quick, smooth and honest."
  • "They were patient with me and honest about the cars."

Cons:

  • "The man who answered the phone just said 'No.' And hung up."
  • "I would never ever allow my family or friends to buy something there..we regret buying our SUV there..they don't care about the customers, all want is the money."
  • "I tried talking to them they knew about the problems and didn't care."
  • "I was told 'there's nothing we can do'."
  • "how this place has so many good reviews is beyond me."
  • "Don't EVER buy a car from them."
  • "I won't tell people what to do, but they don't honor their word when it comes to fixing any problems."

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