Cracker Barrel Old Country Store Reviews Summary

Service

Pros:

• "Made to feel welcomed right at the door. Are waitresses friendly and funny."
• "Tonight, we had a lovely server named Ashley. She was pleasant, knowledgeable, and very sweet."
• "Our server was very pleasant and attentive."
• "Our waitress, Kaitlyn, was fantastic. Very outgoing and attentive to our needs."
• "Our server, Riley, was very friendly and served us very quickly and had a few kind words to share."
• "The service was excellent. Very inviting, they made sure I was comfortable."
• "We were quickly seated. Service and food was great!"

Cons:

• "The manager Jose was terrible and rude!"
• "We had to prompt for drink refills, breads, and basic table needs SEVERAL times."
• "We sat at a table that had no server. It was ridiculous waiting for half an hour to get drinks with no utensils."
• "We had abysmal service. People who were seated after us got their entire meal by the time we got our apps."
• "Terrible service, got in and it took 50mins to get our food which is ridiculous."
• "The service was non existent and when a server FINALLY arrived it took forever to get drink or food."
• "We were seated and no server came to greet us or take our order for over 25 minutes."

Cleanliness

Pros:

• "The bathrooms were nice and clean."
• "Place is clean and got some stuff at the shop area."

Cons:

• "The bathrooms are beyond disgusting."
• "I spotted a roach crawling on the table next to us."
• "The garbage is over flowing in the bathroom, and it is just dirty."
• "The dining area was really dusty."
• "The tables and chairs were still dirty. With one chair being wet and a side of the table having syrup on it."
• "The worse part was the bathroom being t was completely filthy and out of all paper toilet paper and hand towels."
• "Floors all looked like they could use a good sweeping."

Food Quality

Pros:

• "The fried chicken was quite good and they even gave us some honey on the side to add flavor."
• "The food was very good."
• "The pancakes were good and the little bottles of syrup were pretty cool looking and warm."
• "The Mac and cheese is yummy."
• "Food is decent and consistent, nothing fancy or gormet, just home cooked style food! The seasonal changing menu is fun and interesting!"
• "The chicken tenders are to die for!"
• "The food was delicious."