Love & Honey Fried Chicken Reviews Summary

Food Quality

Pros:

• "The wings were so tender that the bones pulled right out of the meat."
• "The food was absolutely amazing man literally the best chicken from any food spot/restaurant I’ve ever tasted."
• "Their chicken is 100% the bomb."
• "The fried chicken and chicken wings are the best I've ever had."
• "Best fried chicken I’ve ever had."
• "Chicken was amazingly juicy and crispy."
• "The chicken tenders are to die for. They literally melt in your mouth."

Cons:

• "The chicken is over-breaded and over-browned, but under-seasoned."
• "But the food is basic to me chicken was cooked perfectly just lacked seasoning as well as the sauces lacked so much flavor."
• "The flakey crust is sometimes powdery on the tongue."
• "Chicken strip hard and I didn't even taste honey."
• "Food was so SALTY and left a REALLY BAD after taste in mouth."
• "The chicken was cooked perfectly... however it didn't have any flavor."
• "This chicken was bland… I don’t understand what the hype is about ??"

Service

Pros:

• "The staff was friendly."
• "The staff are thoughtful, professional, and friendly."
• "Soon as you walk in they tell u the expected wait time which I think was very nice."
• "The staff is very friendly and welcoming."
• "The staff was incredible and very helpful."
• "It was really clean and the staff are friendly."
• "Wonderful atmosphere and friendly staff."

Cons:

• "Staff member at checkout window very rude NO CUSTOMER SERVICE SKILL WHATSOEVER."
• "Customer service is terrible!! I needed to contact them via phone and they had a voicemail to text or email."
• "They get 4 stars on the service because I've never had bad service....just never really felt that customer service love coming through that window."
• "However the young African American woman who takes the orders and hands out the orders has a TERRIBLE attitude."
• "If I could put Zero stars I would. We got Horrible customer service!"
• "Person at the front was very rude had an attitude because I was unaware i had to order through door dash."
• "However they recently changed from breaking the chicken down by individual pieces like breast, wing, thigh, etc., to now just leaving the breast+wing and thigh+drum together making it significantly more difficult to eat."

Ambiance & Cleanliness

Pros:

• "Every trip I've made to Love and Honey has been totally worth it."
• "Having just moved to the NE from the dirty south I have been looking for something to fill the fried chicken shaped hole left in my heart. Love and Honey went above and beyond in fulfilling my desire for southern comfort."
• "A place you must visit in Philly."
• "It was really clean and the staff are friendly."
• "The facility is clean and inviting."
• "As soon as you walk inside you notice how clean it is! The cashier who took my order was super nice too!"
• "The Establishment was clean and tidy."

Cons:

• "No dine-in, No Restroom, No Handicapped Restroom. A little disappointed we had to eat in our car."
• "Inside is small and gets filled quickly but a few seats is available."
• "It's very small, I dont know why I thought it was like a restaurant."
• "Not good for groups therefore take out is highly recommended."
• "Wanted to see what all the hype was about so I came from Jersey. This place has horrible parking and on a tight street."
• "Heads up, if you want to come their inside dining is closed and parking is very hard to find."
• "Not a good location and the parking is horrible but the owner has no control of that."

Value

Pros:

• "The total we spent was 130. It was a lot of food and quality was great."
• "Great value for 8 whole wings ~$9."
• "Plus the prices are great- they give you so much food."
• "For $10, you can get 3 pieces of fried chicken and corn bread."
• "Quality food is worth paying for."
• "The food is excellent and the portions abundant."
• "The food at Love & Honey is amazing and I will definitely be going back."

Cons:

• "It can't achieve 5 stars in my eyes, because of the price."
• "A bit pricey for certain items that have very low ingredient costs and that are easy to make yourself, e.g. $3 for a cornbread muffin."
• "For $47 before delivery fee we just expected better."
• "The chicken was really delicious and we will definitely be back but the hidden $3 fee online doesn’t work for me."
• "The chicken is GOOD, but $4 for a tiny container of potato salad is CRAZY."
• "Edit 4/4/23 - Seems like some of the prices have increased while the portion sizes have decreased."
• "Nothing short of wasted money believing the hype."