"The food is delicious and the no-frills vibe of it is right up my alley."
"Every Sticky's location I've been to has had kind and patient employees, the food is incredible, highly recommend the Sassy BBQ sauce... and the Mac sauce... and all the sauces!"
"This is one of the best chicken tenders that I have had very comparable to raising canes."
"The true magic is in the sauces that accompany the chicken."
"Chicken gets 5 stars when its fresh."
"The food is delicious, probably one of the best."
"The chicken is tender and delicious at first halfway through the sandwich I felt like the chicken strips tasted like super washed tuna… It tasted like…tasteless."
Cons:
"I ordered chicken tenders and boneless chicken thighs they were so dry and with no flavor."
"Asked for Cajun fries and all they did was sprinkle some seasoning that was so salty and destroyed my appetite."
"Totally overrated …. Not crispy at all…… not even good as the bull chicken in the food court… shouldn’t have bought so much … can’t finish…"
"The grilled chicken was underwhelming flavor wise."
"Huge pieces of moist juicy chicken tenders but flavorless."
"The chicken is delicious unfortunately the breading was moist and soggy."
"Sticky’s chicken used to be really crunchy and crispy. Last time, they were as soggy as wet socks."
Service
Pros:
"Fast and very Friendly."
"Friendly staff."
"Always hot and fresh, sauces are hand made and DELICIOUS."
"Staff is always friendly, welcoming & good at suggesting sauces."
"The Staff is Super Helpful and Fast!!"
"The staff was super helpful."
"Really friendly counter staff too."
Cons:
"Staff also seems to have an attitude especially for them to be so empty."
"The Staff on Jan26 '24 around 11pm were terrible."
"But the staff has always attitude."
"First time coming in and the asian girl who took our order was so rude and not helpful at all."
"Horrible management and everyone had an attitude with the customers."
"It’s filthy and the guy behind the counter is eating Cheetos while serving food with the same greasy hand."
"They consistently mess up my order and when i call to complain, the manager said 'you should probably not order from us anymore,' and then hung up the phone."
Atmosphere
Pros:
"The place wasn’t crowded. I think because a lot of people get their fried chicken to go. So decent seating options."
"Firstly the Smell is Heavenly when You walk in!"
"This place was honestly such a nice find. The atmosphere is so funky and the songs they play are related to sauce."
"Great atmosphere too."
"Ambience - the vibe was a vibe vibe real."
"This area (Hell’s Kitchen) has great bars and is a good spot for a Friday night."
"Loved all of the artwork on the walls."
Cons:
"This place is not good. All day blasting hip hop on their speakers with N, B, and F words, has dirty and sticky tables and the manager is rude and bossy."
"Just don't count on the restaurant being particularly clean."
"The music was nice too."
"The atmosphere was quiet besides the hip music on."
"It's a shame there aren't any locations further uptown e.g Upper west side or Harlem."
"Seating is limited, you will likely have to share a table."
"This dump should be shut down It is infested with rats 🐀 Also the staff is very rude it is like they do not want to serve you."
Value
Pros:
"If you are looking for great food that is inexpensive, you found it."
"I love that it’s under 15$ for a meal most of the time, which is a rarity around the theater district."
"9 bucks for the sandwich is a decent value for the area."
"The price is low for the quality and volume."
"Wonderful fried chicken at a very affordable price point for midtown."
"This place is great for a quick bite and the price is fair."
"Prices not out of question for times square."
Cons:
"The prices of the food is on the expensive side for the value of the food you are getting."
"A bit pricey but one large order should feed 2 people if you're not too hungry."
"Meal too pricey for common fried food."
"Its ok, the chicken is good and the amount of sauces is great but I feel its way too expensive for a regular consumer."
"It's a little pricey for what it is."
"The food is always good here, but pricey for the small amount of food that you get."
"This is probably my last time ordering from Sticky's as the quality has gone down significantly post-pandemic."