"Service: staff was super nice and friendly, the restaurant functions a bit like a cafeteria."
"Service was great, place wasn’t too noisy or crowded and the ambience was very casual and comfortable."
"Service was friendly and food was out quickly. Highly recommend!"
"The staff was super friendly."
Cons:
"We never met a waiter or the staff. They didn’t come by the table except to hand us the food."
"The service could have been better but the food was good."
"She not only told me what do you want but also was rushing me to order because 'she had other tables and needed me to hurry up'."
"Rude staff and horrible service. Literally waited at our table for 30 minutes with no acknowledgment from staff."
"The workers are rude with nasty attitudes and no customer service skills."
"She literally snatched the menu from my hand aggressively for absolutely no reason."
"The service was horrible. The waitress barely said hello when we greeted her."
Food Quality
Pros:
"Very juicy chicken. Homemade feel."
"Love the food here and love that they have meat alternatives!"
"The chicken was real spicy the way u expected."
"Everything was cooked to perfection. The chicken was moist all the way through, and seasoned wonderfully. The waffles we're a crisp bite on the outside and fluffy on the inside."
"The classic chicken and waffles- deliciousness."
"The food was AMAZING! I ordered the apple cinnamon waffles and chicken."
"The honey garlic chicken tenders are delicious!"
Cons:
"Over priced, portions small."
"The only downfall is that the chicken loses its crunch which is the best part."
"Chicken not seasoned well and Brussels sprouts, they were burnt and taste like they just took it out the bag and threw them in the pan."
"The vegetarian chicken is disgusting, tasted like play dough."
"I ordered dark chicken with Waffles & my chicken was not cooked. It's was red and bloody in the middle."
"Honestly I have no idea how this place or sweet chick locations in general have good reviews. The vegetarian chicken is disgusting, tasted like play dough and the waffles were soggy."
"For some reason almost everything we tried had no salt in it. And there are no salt and paper on the tables."
Ambience
Pros:
"This establishment has a unique character."
"The atmosphere is valid. Nice date spot or take your family out to eat vibes."
"It was relatively dark, especially where we sat in the back, but the walls were decorated and the ambience established a cozy setting that I enjoyed."
"Cute place with a warm and friendly atmosphere."
"beautiful place, low key but still sophisticated. Original but very modern at the same time."
"The atmosphere is great, the light is set to be deem so it's not too bright and relaxing."
"The inside was very clean, felt safe since they did check vaccine cards before dining in."
Cons:
"The music is far too loud. It doesn't matter how good the music is, if someone across the table from me has to yell to be heard, that's a problem."
"The only downsides to the experience was the really loud hip hop music that made it extremely difficult to have a conversation."
"The music was quite loud and made it difficult for us to hear each other."
"It is very dark in there you can't see your food well."
"Aside from the huge crowds of people smoking weed and cigarettes In front of this extremely dimly lit dreary restaurant, the single stall unisex restroom has to be in the worst state of neglect that I have ever seen."
"The food was ok and the decor was a bit off. When you hear the name sweet chick you wouldn't think a sports bar but that's exactly what the decor gives."
"On Ludlow, a lot a loiterers on the sidewalk and outside tables the restaurant didn’t police and the place felt dirty."