Sticky's Reviews Summary

Customer Service

Pros:

• "As soon as you enter this place, you are greeted with a warm welcome."
• "The person taking my order was patient with me and was very kind."
• "The service was perfection."
• "You cannot beat the customer service here."
• "Friendly and personable staff they really set the bar high."
• "The staff is sweet and the entire environment is great!"
• "The staff was very Pleasant to talk to and also concern about making customers happy."

Cons:

• "The fiesta fries are so good but if I could give 0 stars for the manager I would! He is so rude and has absolutely no personality or customer skills."
• "Food good but the employees don’t listen."
• "Also the workers seem so mad and as if they hate their life and say 'oh my god why do people keep ordering'."
• "The two who attended me on my order was a bit snobbish."
• "Music is too loud and counter help gave attitude when she had to repeat herself because I could not hear her over the noise."
• "Staff is a bit lacking."
• "People working the counter were very rude and could not accommodate a sauce change."

Food Quality

Pros:

• "Their chicken is fantastic."
• "The chicken (we tried both grilled and breaded/fried) was juicy, the fries great."
• "The food is amazing and the sauce compliments the taste!!"
• "Very juicy tasty chicken and crunchy fries."
• "The best chicken you’ll ever have. Period."
• "The chicken is always fresh, always pure white meat chicken."
• "The food is real and fresh."

Cons:

• "Just wasn't a fan of the taste & were dry and hard."
• "Disappointing food. I just wanted a delicious chicken sandwich, what I got looked stale and sad."
• "The seasoning was severely uneven."
• "Ordered the boneless thighs aka nuggets and the flavor was awful."
• "But the food wasn't all that. Chicken isn't seasoned very well."
• "The food was very cold and bland."
• "The chicken tenders were a disappointment. The meat itself lacked flavor and moisture."

Value for Money

Pros:

• "Tasty food, large portions and great prices 🤩"
• "All this and a cost of $35 for three people."
• "Food is fantastic! Taste very fresh."
• "Both of the meals and sauces were delicious! The price is on point too."
• "Food was amazing! Exceeded my expectations. Portions are large and filling."
• "The entire team is ON IT!"
• "The bomb delicious 😋 😍 food especially the poppers and the ranch bacon with the Thai sweet Chilli 🌶 😋!!!"

Cons:

• "Definitely not worth the trip when there are much better and cheaper places right in the mall and surrounding area."
• "It's way, way too expensive for such a limited menu."
• "For the price we paid for our burger, I believe it should have been better."
• "If a large order of the specialty chicken only comes with one piece of tendors and for 7 something $ this is a huge rip off."
• "I didn’t like the Caribbean Sweet heat sauce it was tangy with a kick but not sweet."
• "Ordered the strawberry chicken and waffles for $11. Already thought it was a little expensive."
• "Considering the cost of this place and the competition that we've been to, we have found way better burgers for better prices."

Atmosphere & Cleanliness

Pros:

• "Super clean and great design."
• "Stopped in for a quick bite with my family and loved it!!! We went to the Bergen Towne Center location and could not have been happier! Its clean, inviting and the staff is super friendly!"
• "This location was helmed by a hard working crew that worked fast and paid attention to detail."
• "Everything about this place is wonderful, the food and the music was amazing."
• "This location is always clean."
• "The restaurant was clean and full of colors with graffiti like walls."
• "The place was clean and the service was fast."

Cons:

• "The place also is nice on the inside and cool designs but it’s also very dirty like the floors and tables and just in general it seems they don’t clean up as much as they should be."
• "The location wasn't that clean but that seems to be the norm did many eateries during the pandemic."
• "The bathroom was frightful."
• "A place run by the same ones who frequent their usually means the store is run poorly."
• "Went for the soft opening, the seating is scarce so we had to eat standing up, no big deal."
• "The vibe inside of the place was very nice, there was a lot of cute doodles and it was very clean."
• "Ordered from seamless....this place didn't put any of my 6 dipping sauces in the bag and the fries had a clumpy fuzz in them with green and brown clumps in it.... MOLD!!!!"