"Not only was the staff incredibly accommodating with getting us a quick appointment, they were absolutely wonderful."
"Dr. Bruno... does a very thorough exam and takes as much time as needed to explain everything."
"Dr. Pride is wonderful and I thank him here for his wonderful care of my cats."
"The doctor who did the procedure was incredibly nice as well and answered any questions I had."
"Dr treloar is absolutely amazing. She takes her time regardless of the issue."
"Dr Zinna is amazing! My pup recently had back issues and she was so extremely thorough and caring!"
"Dr. Schnolis was so incredibly kind and compassionate."
Cons:
"Is this how you take care of your patients?? You consider yourselves a caring Veterinary Hospital to let a sick dog wait to be seen for OVER TWO WEEKS?"
"Crooked place and very unreliable dishonest."
"I would never recommend this facility, because clearly they are not professional, not compassionate and do not care about animals."
"They deserve NO STARS."
"If you aren't a *full time Shore area resident*, don't bother calling this Vet HOSPITAL because they will refuse to see you."
"Dr Eckroth was very rude to me and talked down to me."
"Dr. Gary Van Den Broek is absolutely horrible, its a disgrace to even put the word doctor in front of his name."
Customer Service and Communication
Pros:
"Staff was very helpful and pleasant to deal with."
"The vet came out and gave me information as needed. My fur child seemed happy leaving there."
"Great communication by workers to pet parent(s)."
"They kept their word and called next day to tell me there was a cancellation and I can come in."
"All the workers listen to concerns and questions."
"The staff communicated with me the entire time (via text message)."
"Always calls personally to ask how they are doing if they have had an issue that he treated."
Cons:
"Nice people but unfortunately the two times our puppy was in need of emergency services both times the dog was denied to be seen."
"New to the area and decided to try Stafford Vet after seeing a lot of positive reviews. Mistake."
"Lauren the desk manager is condescending and rude, has sarcastic tone."
"They now only care about money. Zero compassion from phone staff."
"Poor business practice for sure."
"The tech who brought the cat out had no information about him and told me 'I know as much as you do.'"
"The rude receptionist said 'I’m sorry, we have no appointments, and an ear infection is not considered an emergency'."
Facility and Pricing
Pros:
"VERY reasonably priced."
"First experience here was seamless despite COVID restrictions."
"Pricing was very reasonable HIGHLY RECOMMENDED!!!"
"The prices are REASONABLE and fair."
"I appreciate the way they’ve designed the parking lot during covid with the ease of texting."
"Easy at scheduling visits via phone or online."
"The staff is great here. Front desk very nice and patient."
Cons:
"Only suggestion for Tuckerton facility is an overhaul of exam rooms. Flooring, peeling walls and molding in bad shape and in need of a simple makeover."
"They started refusing to service me until I payed the full amount of $1000."
"Charged me over $400 for 2 xrays and amoxicillin. Took total advantage of my love for my dog."
"My credit card had also been charged without my permission."
"Their prices are a little steep."
"You can’t get someone on the phone to make an appointment and when you do their attitude and your credit card info is the first thing you notice."
"These guys are crooks. They tell you one thing, then forcibly charge you and won't back down."