Acme Nissan Reviews Summary

Customer Service

Pros:

• "Everyone was very professional, communicated well and was a pleasure to do business with."
• "The team was welcoming and helpful as always."
• "Every one here is very professional and friendly and go out of their way to make your buying experience an easy endeavor."
• "The sales reps were very knowledgeable about the cars."
• "I am so thankful that I came back to them, and would recommend anyone to come here."
• "The service team at this dealership is extremely professional and customer service oriented."
• "I LITERALLY baked them a cake for being so amazing!"

Cons:

• "It was at this junction I decided to terminate the client/dealership relations."
• "Service people are very rude and not at all courteous."
• "The front desk crew can be condescending, rude, and pushy."
• "The manager that I dealt with was rude."
• "Unfortunately, my experience with the service manager has been quite unpleasant."
• "This salesperson was arrogant as well as rude."
• "Customer Service is not there best strength, nor do they value every customer that walks through the door."

Sales Experience

Pros:

• "Bryant was the first salesperson to have all the documentation about the car ready and waiting for us when we arrived."
• "I highly recommend Acme Nissan's dealership. My sales experience was very good and upfront."
• "Bryant was a great sales rep especially with how hard of a bargain I was driving for."
• "Bryant exceeded them and beyond."
• "Super star car sales consultant Andy Patel and General Manager Lou Narcisi will treat you better than anybody else around."
• "Best experience ever with a car dealership. NO GAMES!! The salesman Andy Patel was super honest, caring and professional."
• "I got treated like I was family, I was given the best price up front, I didn’t have to haggle or negotiate."

Cons:

• "I was trying to lease a Nissan Rogue since January 2024. I went to Windsor Nissan where I was treated very horribly."
• "I would not recommend this dealer as i lost other deal which i had got from another dealer."
• "They posted a price online and they did not honor it which I believe is against the law."
• "Don’t believe anything they tell you over the phone. Typical scam artists."
• "Not recommending acme Nissan dealer for any business, take my word."
• "I didn't buy the car, and would not do business here in the future."
• "Not only did Steve laugh when we told him the rates we found at other dealers, but to our face told us 'no one will give you that price' and insisted on selling us the car at top dollar."

Service Department

Pros:

• "My experiences with the service department have been nothing but great."
• "Great service and parts departments at Acme Nissan."
• "They inspected the car and let me know what I should have done now and what can wait until my next scheduled visit and explained everything well."
• "My car was serviced correctly and efficiently."
• "The Service department is simply outstanding. The people who work there go out of there way to be kind, friendly, courteous while being both knowledgeable and professional."
• "I love the service department efficient and honest. Took care of all my needs."
• "The service department does a very good job. They are honest and very accommodating."