Naked & Famous Denim NYC Reviews Summary

Product Quality

Pros:

• "N&F denim is extraordinarily well priced for the quality."
• "The denim is top notch."
• "The jeans' quality is top-notch."
• "Probably the toughest medium-weight jeans I've owned; up there with momotaro or indigo skin."
• "The jeans themselves are very comfortable and very high quality."
• "Naked & Famous makes really high quality goods at a really fair price point compared to some other brands."
• "Naked and Famous offers rugged high quality and even whimsical denim varieties."

Cons:

• "After just 3 months, left seam started to tear. For the price ($200 jeans), simply not worth it."
• "The measurements on the website are grossly inaccurate."
• "I have a few pairs of their jeans and last year had a QC issue (one leg was shorter than the other)."

Customer Service

Pros:

• "The staff are fantastic, Steve knows very well on every style and a lot to share!"
• "The gentlemen who assisted us was extremely friendly, helpful and patient."
• "Zeke, among others, will work tirelessly to find you the right fit, style, and size."
• "Sales associates are extremely knowledgeable, patient (I ask too many qs!), and friendly."
• "The staff are knowledgeable and eager to help."
• "The staff was incredibly helpful, knowledgeable, and welcoming."
• "Staff is awesome, they are very knowledgeable about their denim and they give great advice."

Cons:

• "They arbitrarily shut the store down for an hour for lunch, with no advance notice."
• "But today they don’t seem to be open on time :( wish they had a sign or something to show if there are emergencies."
• "Staff didn't seem to care. I didn't either when I left. Won't return."
• "But there was 2 employees never greeted me never ask to help."
• "No hello, no acknowledgement…ok, guess you are busy."
• "Sales Associate was not friendly."
• "He was completely unconcerned for inconveniencing his clientele. He just didn't care at all."

Shopping Experience

Pros:

• "My first selvedge experience and it was a great one!"
• "Great selection of denim and fits."
• "Great store and brand for denim enthusiasts."
• "Whether shopping in person (highly recommended) or online, the team at N&F has got you covered."
• "Great selection of jeans in all shapes, sizes, styles and color."
• "The salespersons are knowledgable and helpful, and there is something new all the time."
• "Excellent shopping experience and highly recommended."