Kith Manhattan Reviews Summary

Customer Service

Pros:

• "Pablo (at the door), Ryan (who helped me pick out the items) and Daniel (at the register) were all very friendly and courteous."
• "The staff was super friendly full of positive energy, I want to mention Charles and James they are doing great job."
• "The employees especially Brian was more than helpful."
• "The staff members are not only friendly but also incredibly helpful, readily assisting you in finding the perfect size and style."
• "All the staff were super helpful with an impeccable design layout for the store."
• "Customer service is stellar at this store employees are upbeat and eager to assist you."
• "The customer service rocks and they are very knowledgeable patient and sweet!"

Cons:

• "Over priced. Rude customer service. They are also co-owned by the co-owner of Atrium; who is selling real Dog fur."
• "I still haven't heard back from customer service and my calls and emails are not being answered."
• "This company will SCAM YOU OUT YOUR MONEY! Do not order from this company online."
• "Customer Service is trash and felt some type of racism.. and felt like they were choosing who to help."
• "Absolutely terrible customer service here. The women who work for Kith SUCK!"
• "Would give zero stars if its an option. Worst customer service I have ever experienced."
• "The Customer service is a disaster."

Product Quality

Pros:

• "Great products and great people working there."
• "Love Kith and their products, the quality is always great."
• "Super high quality KITH brand product as well."
• "They have an amazing selection of high-end clothes and sneakers too."
• "Absolutely one of my fav brands ever, simplicity in design, quality materials and great fit."
• "The clothing is of good quality, the selection is great."
• "Whether you're on the hunt for the latest streetwear trends or timeless classics, Kith has it all."

Cons:

• "Clothes aren't sized properly."
• "Unfortunately, they sent me a pair of DISPLAY sneakers. Many people tried them on and they were too dirty because of on the store shelf."
• "A lot of the products they carry are sized funny as they are usually limited releases and/or specially created."
• "This makes it difficult to order the correct size every time you make an order."
• "Most beautiful Store in New York, good people workin there but the quality of the kith clothes is so bad, logo is embroidered after one washing."
• "The shirt color fade so bad."
• "Overpriced 'streetwear'. Bad return policies."

Shopping Experience

Pros:

• "I recently shopped at this location on a busy Saturday and I must say there is a fun atmosphere."
• "Worth a visit. Might find something you like."
• "Cools spot. Looks really cool inside."
• "The sleek interior design sets the stage for an unforgettable shopping journey."
• "Had an absolutely wonderful time here. The visual merchandising is very beautiful and worth the visit itself."
• "Kith feels like a whole culture to me and this location encapsulated that perfectly."
• "One of my favorite stores in NYC."

Cons:

• "So the store is to cool for itself. You have people working there that don't really want to be there and they are trying hard to be cool."
• "Trying to figure out why people shop here at all."
• "felt more like a footlocker not a boutique."
• "Stopped by today to check it out and found a shirt that I wanted... I decided not to get the shirt because the wait time is ridiculous."
• "So today i went into kith with my friend And immediately I felt the offended."
• "The store would be nice. Clothes are cool. Staff is very slow and it takes so long to get the clothes in the right size."
• "store was kind of all over the place."