"Every time I go here the service is fast and efficient."
"Fast and kind service."
"Staff are very friendly and extremely efficient especially during the Lenten season when there is a line out the door for orders on Fridays."
"Even though they were extremely busy, they had good customer service and the food came quick."
"The staff is very chill and welcoming and orders came out fast!"
"The staff are always friendly and quick! Don't be discouraged if there's a wait line out the door. They move fast!!!"
"The service is quick and helpful, clean place, not much of a wait."
Cons:
"Every time I have gone in there I have had an experience with a rude worker."
"Service was meh, but what can you expect."
"Calling is next to impossible. I had to leave without ordering."
"The phone line was constantly busy so it was hard to get through."
"Had a terrible experience trying to order some food. Their phones were not working, and I, along with a bunch of other people, could not get through to place our orders."
"After calling 50 times and not getting through, I went to the window to ask if they would take my order. I was rudely refused service and was told to leave."
"The attitude of the people that work there left a lot to be desired. They’re very gruff and they act like they’re annoyed that you’re spending your money and giving them your business."
Food Quality
Pros:
"The Oysters are always fresh and we love the salmon."
"Great seafood probably the best in Monmouth County!"
"Our absolute favorite for takeout fish."
"One of the Best places for fresh seafood dinner."
"Probably the freshest oysters I've had in a long time and cheap !! $13 for a dozen."
"The juiciest, tastiest scallops I've ever eaten!"
"No one can beat their fried scallops."
Cons:
"Called to place an order, didn’t pick up, no voicemail box, nothing."
"I was quite surprised with the last visit (2/2023) to Keyport Fishery... my scallops were full of gritty, sand-like taste."
"CASH ONLY should have been a big red flag."
"The grouper and shrimp taste like they are previously frozen."
"I got SICK from the food that I purchased."
"Bought a dozen fresh oysters yesterday to go, asked them to shuck them for us. When I was preparing them when we got home I found worms in two of them."
"The seafood started tasting like it was sitting out in the sun for days it smelled horrible..."
Value
Pros:
"I would gladly pay 25% more for quality seafood."
"Reasonable prices for quality seafood."
"Generous portions at a great price !!!"
"Prices are still good."
"Prices are very reasonable!"
"Great meal for the price."
"Good prices too."
Cons:
"The customer service was fine and although the platter was pricey."
"They only take CASH."
"This place used to have the best seafood around... But for a little over a year now everything has gone down hill."
"This place is a joke. Cash only. Over priced."
"Prices were moderate. Not inexpensive. More moderate to pricey."
"The prices have gone up...so that's why I did not go five stars."
"Menu is expensive for take out only."
Ambiance and Location
Pros:
"This place has always been delicious, and a nice place to eat when you're by the bay which is right across the street."
"Nice pier across the street with plenty of benches."
"We take our platters and eat on the benches by the waterfront."
"Love to get food there on a nice summer day and eat at the beautiful Keyport water front."
"Perfect to take and then watch Raritan Bay across the street."
"It's at the waterfront too. You can eat in your car parked facing the water on a beautiful sunny day!"
"Right across the street is a parking lot overlooking the Raritan bay."
Cons:
"They need to build a small eating area across the Street."
"I wish there were picnic tables outside to eat on. It's basically take it and go back to your car and eat it."
"FYI: although this place is located near the water, when the sun comes out, it is SWELTERING HOT!"
"Finding a place to park so I can order was somewhat troublesome."
"No public bathroom or place to eat on the premises."
"There's nowhere to sit & eat inside and no tables directly outside."
"No seating nearby at all. We had to drive down the road to find a picnic table."