Puppy Paws Reviews Summary

Customer Service

Pros:

• "Miriam and Oscar provided great customer service!"
• "The staff was extremely helpful and made me feel very comfortable with my purchase."
• "The staff is really friendly and welcoming."
• "This place has amazing customer service and I highly recommend this place to anyone looking for a healthy puppy."
• "Tony and Vanessa are AMAZING!!!! They were so kind and knew so much about all the dog breeds there."
• "The service was outstanding and the employees are so helpful."
• "The staff members especially tanzeen were very knowledgeable and patience."

Cons:

• "I didn't like my attention, take my dog to bathe and do her hair. they would leave her pretty and they charged me super expensive."
• "Acts like me and my toddler didn’t exist."
• "Beware your puppy might end up with a hip issue they get rid of the workers and act like they never got information!!!"
• "The man at the store (not sure if he's a manager) is rude as hell."
• "They said they would call me and they never did."
• "The sales people were also a little aggressive."
• "If you’re just a guest looking, you’re constantly pressured by some of the rude employees to buy a puppy."

Puppy Health and Well-being

Pros:

• "They let me know if anything is wrong with the puppy to let them know or if I have any questions at all to give them a call."
• "The puppies you buy there are healthy and they come with a Vet Insurance for a full year."
• "The pups are definitely treated with lots of love!!"
• "The people at the store genuinely care about the well-being of the puppies."
• "Our puppy came with a microchip which I was personally very happy to have and 5 years of free vet visits at Howard Beach Animal Clinic."
• "They helped us choose the right food for him and the right toys."
• "Even after you buy your puppy, you can call back the petshop for questions or concerns and they’ll gladly assist and advise you."

Cons:

• "Bought a Yorkie in this store a month ago. A day later the dog was coughing."
• "I had a bad experience w grooming when I took my Teddy Bear back there. He came back w blood clots in his eyes."
• "SCAM DISHONEST SELLER!!! this company sold me a 4 month old yorkipoo who came with an ear infection and a hernia."
• "They do not care for the puppy’s well being, they are only about money... she has more than 3 medical issues."
• "Puppy had diarrhea for weeks as well as vomiting weight loss msye needed full time care."
• "The maltese i got from there is sick after 5days, started vomiting and refused to eat."
• "Our puppy died from Parvovirus 2 days after we brought him home and we are heartbroken."

Price and Value

Pros:

• "Boris gave us good prices on both of them and both of our babies are so good and love them both."
• "The price was great!!"
• "I did a price comparison, and Puppy paws has great prices."
• "This place was amazing! the staff was lovely and even lowered the price when I purchased my furry baby!"
• "When you have your heart set on a pup they were willing to haggle with you."
• "They gave us a few things free for him."
• "Not only were they extremely helpful, but also gave me a great deal as well!"

Cons:

• "They overcharged too, i didnt check prices of other puppy stores so i didnt know the price range!"
• "Really wanted to give a cutie a great home but this pet shop is the most expensive place in the area."
• "I didn't like my attention, take my dog to bathe and do her hair. they would leave her pretty and they charged me super expensive."
• "Okayie so I brought my dog recently and payed 3,500."
• "But crazyyyy over priced! 3’800 to 4’500 (3’200 if you pay cash)."
• "The down fall with them. Is that they are pretty pricey."
• "Very dishonest, was told my pup is a teacup. Turns out he’s larger than my normal sized dog!!!"