Sal's Autoworks Reviews Summary

Service Quality

Pros:

• "This place by far is top notch - great Alternative to the Dealer - same service at better prices."
• "He did a fabulous job and he is very fair with his pricing."
• "The guys are absolute studs, car came out driving and sounding better than it ever did before."
• "They properly diagnosed my issues, recommended preventative maintenance steps and got my truck back to me at 100%."
• "The quality of their work is immaculate and is unmatched by anything I’ve ever seen."
• "Sal and his team are top notch professionals and you certainly won't be disappointed."
• "The service came out flawless and the customer service was second to none."

Cons:

• "Had my mothers car towed to these clowns."
• "So much for 50 years of experience"

Customer Service

Pros:

• "Sal was upfront and honest with me from the get go."
• "They updated me frequently with texts and sent me emails with detailed information and pictures of my car."
• "Communication was perfect as they let us know the progress and any issues."
• "Not only was Sal quick and to the point, the level of professionalism was through the roof!"
• "They were honest and open about things that could maybe wait."
• "They didn't push service or make me feel obligated to do anything."
• "The staff is super professional, they take the time to listen to what you are saying about the car, and they make sure you feel so welcomed."

Cons:

• "After it was purchased they couldn’t figure out the issue & told us it was junk & to junk it out."

Value

Pros:

• "Has a very classy place, a nice waiting room.. would recommend it to anyone hands down."
• "Very reasonable prices, reliable and honest."
• "They detailed my truck and it was done when promised and they did an awesome job at a great price!"
• "Their prices also beat out the Stealership by a lot!"
• "They give us a quote n we felt the price was reasonable."
• "Prices are reasonable and nothing is hidden."
• "I also trust Sal, he charges very fair prices!!"

Cons:

• No explicit cons related to value were mentioned in the reviews.

Professionalism

Pros:

• "They were extremely professional, had competitive pricing."
• "Great attention to detail by the whole team."
• "Honest/knowledge shops like these are just not around anymore."
• "Professional doesn’t begin to explain the great service offered here."
• "Always a pleasure working with the gentlemen at Sal's."
• "The owner, Sal, was so informative and professional."
• "They were very thorough and a much cheaper alternative than going to a dealer."

Cons:

• No explicit cons related to professionalism were mentioned in the reviews.

Facility

Pros:

• "And they have snacks!!!!"
• "Very nice shop."
• "The shop is all new and clearly cared for."

Cons:

• No explicit cons related to the facility were mentioned in the reviews.