The Animal Hospital of Linden Reviews Summary

Staff and Service

Pros:

• "Staff is super helpful, very easy to communicate via text message system, quick and very efficient."
• "Always a great experience here and very friendly staff."
• "Her staff is always polite, committed to providing the highest level of customer service."
• "The desk staff is lovely. Everyone is professional, helpful and super friendly!!"
• "The front desk staff are incredibly welcoming and kind."
• "The office staff is courteous and attentive."
• "The entire staff is so friendly and accommodating."

Cons:

• "No response after almost a month after a report was sent to Vet."
• "Today my dog has been throwing up, lethargic, won't eat a thing since 330 this morning. 9am office opened we called and we're put on hold first 20 minutes without even being given the chance to tell what our reason for calling is."
• "First call on hold for 12 minutes - second call on hold for 10 minutes."
• "I called several weeks ago, left voicemails and sent texts to receive my pets records and still have yet to receive them."
• "Constant turn over at the front desk. I have had issues my last 3 visits."
• "This vet is literally impossible to get in touch with."
• "When I asked for an appointment they said they didn't have any available."

Facility and Accessibility

Pros:

• "The Hospital moved to a larger location."
• "They recently switched locations which is amazing, clean, spacious and professional."
• "The clinic is clean and the rooms are spacious."
• "The office is always clean, the rooms are also very clean as well, there is ample parking out front as well."
• "There is ample parking at the location."
• "The location works well for me, and there is sufficient parking in the lot."

Cons:

• "Find it difficult to pull in and out of the plaza."
• "The only downside to the new location is that it's a little longer to drive and I'm not a fan of the location."

Quality of Veterinary Care

Pros:

• "Dr. H is wonderful with my older dog. She is very compassionate and really cares for animals."
• "Doctor H, her compassion and love for animals shines, she knows what she is doing."
• "Dr.H and Dr Sweeney are amazing and they know what to do in every situation that we came across with our 3 active dogs."
• "They have wonderful veterinarians and vet techs who are always so pleasant during our visits."
• "Dr. Sweeney and her assistant were both attentive and gentle with my senior dog."
• "Dr. H is amazing! Not only is she gifted with her knowledge & skills as a surgeon, she is a good diagnostician."
• "Each tech and doctor we've worked with has been friendly and knowledgeable - and they genuinely care!"

Cons:

• "Please be careful taking ur pet here. This Doctor is not careful at all."
• "They are extremely unreliable and unprofessional. I took my dog there and they gave my dog a rabies vaccine without my authorization."
• "Having rescued countless stray dogs, cats and injured squirrels and birds, I must have met with dozens of veterinarians... but NOT this time."
• "The vets seem so uninterested in my pets when we’re there, almost like they don’t even like them."
• "They obviously do not care about animals and I would never trust them with one after that interaction."
• "This place is not right! I called to get my dog checked for a skin allergy because another vet had referred me to them. When I called they told me they aren't accepting any new patients."

Value and Pricing

Pros:

• "Their prices are very fair which is especially helpful in a multi animal household."
• "Their services are priced fair."
• "Oh and you can’t beat the price. Best priced vet I’ve ever seen."
• "Prices are great and affordable."
• "The prices are absolutely beyond reasonable."
• "Their prices are more than fair, and prove their compassion for all concerned."
• "Prices are very reasonable too!"

Cons:

• "Lately wait times have been extremely long. In addition whenever we do go for my pups anal glands which is quite often, the prices are always higher than the last time and they no longer accept paw points."
• "I can say that it's a little pricey but it worth paying a little More."