Living Things Reviews Summary

Category: Pet store

Address: 3437 PA-309, Orefield, PA 18069, USA

Phone: +16108417775

Rating: 4.7
based on 113 reviews.

Animal Care

Pros:

  • "Most of the animals seemed in good health."
  • "All of their fishes are healthy and have an independent filtration system."
  • "The animals ate well cared for and are guaranteed for a short period of time."
  • "All of their animals seem healthy and are reasonably priced."
  • "So much knowledge by the employees. They truly care about the animals and make sure that people are going to take care of them."
  • "Animals all seem clean and happy!"
  • "Animals look well taken care of."

Cons:

  • "Some of them didn't have the proper enclosure sizes, so many of the animals seemed lethargic."
  • "However, some animal husbandry was lacking especially with the reptiles and small animals."
  • "The tortoise room is covered in cobwebs."
  • "I have seen several infected animals, again, ignorance on the part of the girls working there."
  • "Some animals were in improper cages."
  • "I went here to purchase guinea pigs. I bought two and had to bring both of them back. One for having a URI and the other for a fungal infection."
  • "There is always dead fish in the tank every time I come there."

Staff and Service

Pros:

  • "Been there couple times and everyone was always friendly and helpful."
  • "The entire staff was helpful and very knowledgeable in their products."
  • "Sales girls are very pleasant, helpful and knowledgeable."
  • "AWESOME HELP! Big thank you to Neil for taking the time to help me with a slew of questions!"
  • "The young lady who helped us choose schooling fish for our 90 gallon cichlid tank impressed my husband and I."
  • "Very knowledgeable staff! Can help with any kind of animal or reptile."
  • "Every single clerk that has helped me was considerate and pleasant."

Cons:

  • "Very bad management skills."
  • "Done giving them my money."
  • "I doubt that I will ever use this store for any of our pet supply needs again."
  • "Horrible employees rude and miserable, that's even includes the management because I called to file a complaint and all the manager said was okay and hung the phone up on me."
  • "Staff have issues, the management is terrific but the young girls that work during the week are not helpful and don't know very much."
  • "The girl who was helping us with fish today didn’t seem to know much about them."
  • "Staff is extremely rude. I went in there today and asked about a reptile lamp. I was met with a poor attitude and mumbling because I asked a question."

Pricing and Value

Pros:

  • "Prices were reasonable, if not surprisingly cheap."
  • "The same dog food was $5 less. I bought it."
  • "Prices weren’t bad at all, pretty standard actually."
  • "Prices are superior to most pet stores."
  • "Their prices are always much lower than PetSmart or Petco."
  • "Absolutely love this place!! Cheapest pet store in my area and I'm not breaking the bank with everything I'm getting!!"
  • "They have lots to offer at reasonable prices."

Cons:

  • "Now dog food and pet supplies i would recommend just a little overpriced."
  • "Super expensive. If this was the only place around i wouldn't be able to afford to have pets."
  • "Their prices are very high, I found other stores that sell our dog food for $20 less a bag."
  • "They supplies there are way way way expensive."
  • "Mark up here on decor and supplies was insane."
  • "The fish area is constantly changing, which is a bit annoying when you need something specific because they may or may not have it."
  • "Unfortunately, this place don't stand behind their products, especially fish ..if you purchase fish, and don't live, even within a day or two, they won't replace them ..and some are costly ..."

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