Chocolat Restaurant & Bar Reviews Summary

Category: Soul food restaurant

Address: 2223 Frederick Douglas Blvd @120th St, Harlem, NY 10026, USA

Phone: +12122224545

Rating: 3.9
based on 437 reviews.

Food Quality

Pros:

  • "Chicken was well seasoned, moist, and not greasy. Good crunch."
  • "Greens: Amazing seasoned right and tasted similar to the greens I make at home."
  • "Braised BBQ ribs were so tender, fell off the bone."
  • "The food was delicious especially the biscuits."
  • "The southern fried chicken took the cake though. Nicely seasoned, battered and fried, it was perfection."
  • "The shrimp and grits are fantastic! The crab cakes are to die for!"
  • "The chicken was well seasoned and one of the best that I've ever eaten."

Cons:

  • "The cornbread... didn't taste like cornbread at all."
  • "Food was disgusting. Grits were dry and the cheese that they put on top didn't melt."
  • "The Mac n cheese was milky and tasted similar to Kraft with added lobster."
  • "The lobster mac-n-cheese was so over cooked it was as dry as uncooked beans."
  • "The chicken was good and crunchy but needed more seasoning and less breading."
  • "The food looks good in pictures and in person But it's too bland no seasoning whatsoever."
  • "The fried chicken was dry as hell and mostly breading."

Service

Pros:

  • "Vladimiy was our server and bartender, was absolutely amazing in his service."
  • "The Manager - Kinyetta and her team embodied exceptional customer service."
  • "The service was excellent. The manager as well as the wait staff assisted one another to ensure that we had everything that we needed / wanted."
  • "Woody was our server and he was really good."
  • "Xavier was very attentive during our time there and kept checking on us to see if we needed anything."
  • "Our server was attentive and courteous."
  • "The staff was awesome. They were kind and courteous."

Cons:

  • "It didn't appear that our reservation was being taken into consideration. The wait was over half an hour."
  • "Food was pretty good. But prepare to advocate for yourself for service."
  • "The wait to order was long not sure why because it was not busy."
  • "Service was slow and there was a hair in my dessert, which I sent back."
  • "The servers were slow and indifferent."
  • "Service was slow but I think they are short staffed."
  • "Bad service and the bathrooms needed cleaning."

Ambiance

Pros:

  • "The dinning rooms aroma was of chocolate scent and the vibe was very relaxing."
  • "What a wonderful atmosphere the food is phenomenal, drinks on point and the music keeps you HAPPY AND SINGING ALONG!"
  • "Terrific people-watching. Love the Afro-beats house music."
  • "Chocolat was truly decorated very nice from the paint colors to the metal silver framing around the bar blends very well."
  • "This place has a nice atmosphere that’s relaxing with natural light."
  • "Great place for dates, anniversaries, family gatherings, or just to get some home cooked comfort foods."
  • "The atmosphere was very nice."

Cons:

  • "The service has always been bad, but never this bad… and added with the smell."
  • "The smell in the restaurant was not appealing it smelled off, like dead rats and vanilla."
  • "First, walking in it smelled horrible like urine."
  • "For starters, there is a stench that greets you when you first enter the restaurant."
  • "The entrance of the restaurant had an unpleasant odor."
  • "The Whole Vibe was VERY DEPRESSING !"
  • "The place smelled really weird."

Value

Pros:

  • "Sort of pricey for brunch, but absolutely worth it."
  • "Unlimited Drinks are $30/person which is NOT bad at all and it was all about the experience."
  • "We didn't expect to spend so much money, but it was worth it!"
  • "Bottomless mimosas was worth the money."
  • "Is it pricey? Not really. Its in range for similar style restaurants."
  • "This place is such a chill vibe. Not too pricy either."
  • "The food was absolutely amazing, flavor in every bite, and completely filling."

Cons:

  • "Very pricy for mediocre food."
  • "The prices were expensive for the two of us the bill was over $100."
  • "The food is definitely overpriced for the value."
  • "Unfortunately we didn't enjoy our $300 over priced meal."
  • "Their food is over priced."
  • "The price are ridiculously high It's not worth it."
  • "Everything was overpriced."

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