AMC Ridgefield Park 12 Reviews Summary

Seating Comfort

Pros:

• "They have really great, luxurious, reclining POWER seats that are more like reclining love seats."
• "Love this place, has the most comfortable seats for the cheapest price."
• "Very comfortable reclining seats with plenty of room between rows."
• "Love the spacious recliners and legroom."
• "The seats are recliners and they are pretty comfortable."
• "Always clean & comfortable in the reclining seats."
• "Our first time in a reclining seat theater and it was great. Felt like we were in our living room."

Cons:

• "Do not take front road seats very bad view is like watching a 3D movie without the glasses lol."
• "The reclining seats didn't work, so it made it more uncomfortable."
• "Ripped upholstery & some of those recliners were broken."
• "The seats are torn to shreds and most reclining seats don’t work."
• "Unfortunately the seats are now breaking down. The leather and cushions are worn out and the reclining mechanism is breaking down."
• "Seats are all ripped."
• "One of our three seats didn't recline."

Cleanliness

Pros:

• "Much cleaner place than the movie theater at the Garden State Plaza."
• "This particular location is always clean."
• "Nice and clean amc.... So far the best experience yet for watching movies in theaters in usa."
• "Usually clean and well kept."
• "It's kept very clean there."
• "The theater is kept clean and looks nice."
• "This theater is much cleaner than it used to be, both inside and outside."

Cons:

• "Place is filthy."
• "Filthy restrooms and floor littered with popcorn."
• "Pig pen, for what they charge per ticket, the place should be kept cleaner."
• "The place was filthy. Floors dirty, napkins missing, counters dirty."
• "The place is typically dirty-- rarely vacuumed."
• "The place was filthy. Everything was old and dirty."
• "The theater wasn’t even cleaned."

Service

Pros:

• "The two young women who noticed and tried to help were wonderful."
• "The young man in front was very polite and helpful to the lady in front of us who has a walker."
• "The main guy from the front desk is really nice and helpful."
• "The staff on the food side was also quite approachable and friendly."
• "The theater service & staff get 5 stars... very fast & professional."
• "The staff is usually welcoming and friendly."
• "The staff at this location is really friendly and helpful."

Cons:

• "Also the theater needs to hiring more people because they don’t have enough people to help the customers."
• "The service is not good except Sara, who's been here for years."
• "When I told a staff member he didn't seem to care."
• "I am giving this review to the young lady behind the register at the food stand today 02/04/23 around 2PM... with the nastiest attitude."
• "The staff seem like they don't want to be working unfortunately."
• "Unfortunately, there was this awful smell of mildew or dirty carpet throughout the entire theater."
• "Yesterday I went to this movie theater and had an interaction with an employee named Mateo. He was so rude."

Facilities

Pros:

• "Free parking lot."
• "Cheap tickets are a plus too."
• "The tickets are normally about 20% cheaper than the other ones nearby."
• "Very affordable theater."
• "Accessible theater with very comfortable recliners for seats, and good selection of snacks and drinks for purchase."
• "Convenient parking garage on premises. Pretty clean but the bathrooms were absolutely disgusting."
• "Parking is comfortable, and the seats are very comfy."

Cons:

• "Certain sections are closed."
• "This place is SUPER funky. My mom was about to sit in her seat and this thing that appeared to look like a parasite or maggot was on the chair."
• "Handicap parking is limited though."
• "The food court runs out of things all the time it seems. It's also kinda dirty. Popcorn on the floor and wrappers on counters. The bathroom floors are always sticky."
• "The soda machines were busted and fluid was leaking out of it causing the surrounding carpet to become so saturated, you heard 'slushing' when you walked on it."
• "Parking garage is very inconvenient. There is only one staircase in the middle and I have to walk on the ramp to get down."
• "The area in front of drinks is very sticky and stays on your shoes."