Address: 116 Wallace Ave, Downingtown, PA 19335, USA
Phone: +16108732500
Rating: 4.7
based on 180 reviews.
Service
Pros:
"The gentleman who waited on us was very helpful and curtious."
"Customer service was A+."
"Great great great service I'd recommend the food to anybody the service alone is a 5 in my book."
"The staff was incredibly friendly and cooperative, and my order was prepared quickly and accurately."
"The employees are always helpful and friendly."
"The staff is very friendly and personable, and the food is simply fantastic."
"The service was amazing. A kind man saw we had a baby, explained how to order and met us at a table with a high chair."
Cons:
"The young lady that took our order was kind of rude."
"Rude staff and excessively long wait times for the food."
"Solid food but poor manners from most members of the take out team."
"Last time had to drive back for an item that wasn't given to us."
"When picking up take out, It always takes at least 15 minutes longer than they tell you on the phone."
"Ordering and picking up take out orders is a little bit of a challenge on busy nights as there is little room near the counter."
"I don't want to be my own waiter and have to keep walking back and forth to the bar and the counter on the other side of the restaurant every time we would like something."
Food Quality
Pros:
"The dishes exceeded our expectations."
"I'm amazed at the quality of the food. Once you factor in the price you pay, then you begin to appreciate the value Lione's offers."
"The food is great and the vibe is warm, friendly and inviting."
"The food was simply outstanding!"
"Great variety of delicious stuffed and regular slices."
"Their sicilian pizza is amazing! Great crust, the right amount of sauce and cheese!"
"The pizza was deliciously cheesy, with the perfect amount of sauce and toppings."
Cons:
"The Sicilian crust is not recommend. Too dry."
"Really? $12.99 for 10 pieces of imitation boneless chicken wings? It's all flour and no meat."
"However, last two times, once just yesterday, the cheese-steaks we ordered hardly had any meat."
"Cheese pizza had almost no cheese and buf chic pizza was dry and flavorless."
"HORRIBLE GLUTEN FREE PIZZA. It tastes like cardboard."
"The pizza was mediocre, the straciatella soup was so salty, it was almost inedible, and ravioli tasted like something I've gotten frozen from the grocery store, and did not have enough ricotta."
"Food is always good, but ends up cold by the time I get home."
Atmosphere
Pros:
"Cold beer and a neighborhood feel just ties it all up nicely."
"The service, food, and atmosphere were exactly perfect Italian casual."
"So it's more than just a pizza joint. Two bars and plenty of seating, but we went for the live music."
"The atmosphere is welcoming."
"The atmosphere was top notch."
"The atmosphere is fantastic."
"Atmosphere was very chill with people from all walks of life."
Cons:
"It's almost like cafeteria style eat-in, get a number and someone brings it to your table, but for a Friday at 5:30/6:00pm it was absolutely crazy and truly overwhelming."
"The new place is still small and is a tight space to move around."
"Gets a little chaotic and crowded during busy times at the counter."
"It can get crowded quickly and the parking lot isn't the best time."
"Was a loud atmosphere that my little one didn't like, and asked to go home."
"So overall a bit of a strange setup."
"There were bugs as you can see clearly."
Value
Pros:
"I'm amazed at the quality of the food. Once you factor in the price you pay, then you begin to appreciate the value Lione's offers."
"Their new location at the other end of the same parking lot has a new bar."
"They even have low carb options like the chicken and red peppers, which is outstanding."
"The pizza has an equal amount of sauce and cheese, and the toppings are evenly spaced."
"The ingrediants are all fresh local and organic (in season)."
"Prices are reasonable as well for the amount of food delivered."
"The prices are competitive with other similar establishments in the area."
Cons:
"I had their keto pizza, and I was first surprised at the price point with $37.10 after tax & 1 topping."
"I'd have given it a 5 star overall but didn't because the prices are a bit high."
"their beer is way too expensive."
"Pre-cooked cheese steak meat 12:28 p.m. lunch time nothing on the grill."
"Please update the menu prices @ your stie. I was charged more for each of the 4 pie's."
"Ok it didn't measure up to most Pizza shops."
"Only good for pizza. We made the mistake of ordering something other than pizza."
Location & Accessibility
Pros:
"Parking is not adequate but there is parking across the street in RiteAid's parking lot."
"Next to a WaWa and Chinese takeout."
"Plenty of off street parking."
"Lovely family owned restaurant with plenty of space for takeout line and seating."
"Has ample seating for average sized travel teams."
"Great neighborhood hangout."
"Their new home in the old Medicap Pharmacy is awesome."
Cons:
"The benches are small for bigger and smaller people."
"Parking is a challenge, that's how you know you're at a great place!"
"It can get crowded quickly and the parking lot isn't the best time."
"The plasticware is flimsy and not appropriate for their food."
"The new location is very nice (my only complaint is the takeout door opens backwards in my opinion but maybe I’m just being picky)."
"We finally got to the order area and customers was just all over the place was no rhyme or reasoning."