"Get your snacks, soda, popcorn with minimal to moderate wait line."
"Concessions were fresh and good despite the prices being the new normal."
"The concession stand is nicely stocked, with nachos, hard & chocolate candies & tons of popcorn."
"The food quality was great and you even get free popcorn refills!"
Cons:
"It was okay was kind of disappointed that the concession stand had limited things."
"The food isn't always fresh."
"I also must mention the insane prices for the food here."
"Everything we asked for they didn’t have even down to the napkins."
"They had no hot dogs ready and said it would take 25 minutes to heat up again."
"No food available and if they do have something you have to wait forever for it."
"The concession stand is atrocious."
Seating
Pros:
"Having assigned seats was great. They were comfortable and decently sized."
"There is plenty of room to lean back and spread your legs."
"The seats in the theater didn't go back but they were very cushioned and comfy."
"I love that the seats are comfortable!!"
"The seats are very comfortable and my much taller spouse has ample foot room."
Cons:
"I find that the seats weren't comfortable at all."
"Seats could've been better (no recliners here)."
"Also the seats in the theatres kinda smell like pee."
"The seats were extremely close to each other and had no recliner for the legs."
"The seats however are horrible. There is no way around it."
"Seats are stained and very dirty."
"The chairs feel dirty the cup holders are dirty also."
Cleanliness
Pros:
"Nice theater that’s relatively clean. Cleaner then most."
"The inside of the theater is clean and we never have issues with the cleanliness of the theater seats or the bathrooms, etc."
"Everywhere was immaculate."
"The staff was friendly and the theater was pristine."
"The theaters and floors are extremely clean and tidy."
"The theater was clean, and the bathroom was clean and well stocked."
"The place was clean. The theater and surprisingly the bathroom."
Cons:
"The theaters are pretty dirty."
"Disgusting dirty auditoriums with popcorn and cups all over the floor."
"It's always very dirty there."
"The theater that smelled like throw up. The floors were filthy and seats just horrible."
"The worst movie theatre out there. Every single thing is dirty and smells disgusting."
"The theater smells like the rugs and seats REALLY NEED A CLEANING!"
"One of the dirtiest movie theatres I have ever been to."
Staff and Service
Pros:
"The staff is always friendly and polite."
"Other workers not rude which is great but need more training."
"The service and stuff are very nice and helpful."
"The staff is very professional and neighborly."
"The staff were polite."
"The workers are SUPER kind and patient."
"Every single employee was friendly."
Cons:
"The manager name Leon was not helpful and thought it was ok to talk down to me."
"The manager Sheilette is extremely rude and has no business working in an environment where she has to deal with people."
"The staff at the entrance of the theater have been very rude to people."
"The staff wasn't really nice they ignored my grandma when she tried to order."
"Sales assistants were barely moving and kept talking to each other."
"The employees aren’t trained in customer service at all, a nearby manager has clearly given up on his role."
"The workers are rude, waited on line for half an hour just for there to be no food left."
Parking and Accessibility
Pros:
"There's plenty of parking, and the lobby space is large enough to accommodate a sizable crowd."
"On the plus side they have a good multistory parking for free."
"It's fairly clean, has a big parking lot, and it's close to the highway so it's easy to get to."
"The theater has a parking lot, a real plus for Brooklynites."
"This theater has a huge parking lot, free for all customers."
"Easily accessed, adequate parking."
"It’s a great theater with free parking too! Definitely go and support!"
Cons:
"After entering and buying the snacks, we went to the elevator, which had been out of service for 3 days, which made it impossible for us to go up to the second floor to see the show!"
"Parking can be difficult to find too."
"The surrounding area is not particularly well lit at night."