"This Regal has been my local movie theater for years. Generally speaking: friendly staff, good (but always overpriced) food."
"Clean and friendly multiplex."
"Staff is nice."
"But the staff are always friendly and provide good service."
"Staff is always friendly."
"Staff were polite and attentive."
"The staff members are friendly, which adds to the overall positive experience."
Cons:
"The manager completely ignored me!"
"the manager she’s a lady who has a turban on her head treats the workers horribly!"
"Unprofessional workers, dirty place and low quality arcade."
"The customer service displayed to us was very unprofessional."
"Staff could be more engaged with audiences."
"The managers are rude, concession is slow."
"Staff and management are young kids who literally laugh in response to the issues."
Cleanliness
Pros:
"The theatre seemed clean when we took our seats."
"Nice theater, very clean, best to go during the week."
"Place is clean and huge."
"This movie theater is very clean and the overall ambiance is nice."
"The theaters are clean and safe during covid times."
"The place was very clean on my visit."
"It's clear that they prioritize cleanliness, creating a pleasant environment for moviegoers."
Cons:
"The bathroom was decent but can be cleaned a bit better as it sometimes had a weird smell."
"Minus one star for below-average cleanliness."
"The seats were extremely dirty and there was a smell inside, and there were mice."
"Move theater is a bit dated, and the bathrooms could use more monitoring for cleanliness."
"Major cons is that their seats are old and don’t recline, and that their bathroom always seems dirty."
"However, to be completely honest you can smell the carpet when you enter the theatre. It needs to be cleaned throughout or replaced."
"The only real issue I have that this place is not always the cleanest."
Seating Comfort
Pros:
"The seats are comfortable and Avatar 2 was the best movie in a while!!"
"Good comfortable seating."
"Seats were pretty comfy as well."
"Roomy and comfortable seating with enough leg room in theaters and it doesn't feel very packed even with sold out seats."
"The seats are also super comfortable as well."
"Seating was comfortable and armrests go up so you can cuddle up with that special someone."
"The stadium seats are comfortable."
Cons:
"The seats are the only flaw from this movie theater... if you are watching a movie longer then 1h and 30m (pretty much every movie now a days) you are going to feel the discomfort."
"The seats in the standard theater did not recline at all."
"The regular seats are bit tired."
"Leather seats are cracked which can be a pain to sit on when you're wearing shorts."
"Seats are comfortable although not adjustable."
"The seats were uncomfortable (definitely noticeable)."
"The seats are so unbelievably uncomfortable and small."
Facilities and Accessibility
Pros:
"Easy access to tickets - machines you can purchase from in the lobby."
"Parking in the roof, it fills up quick though so plan ahead."
"If you can't find street parking, the parking lot on the rooftop is free!"
"The theatre was easy to get to by car, and there was plenty of free parking spots available on the roof of the theater."
"Upstairs is a huge parking lot which makes this place all the more convenient."
"Free parking on the roof was a nice surprise."
"Parking on the rooftop is free and convenient."
Cons:
"No one was around by the theaters to monitor or help you."
"This theatre is so far if you wanna see a late show since the transit system gets really slow and annoying over here."
"Parking is also tough. There's a lot across the street that they don't want you to use."
"Street parking can be tricky."
"However, my car got broken into in the parking lot on the roof."
"If I have to mention something negative, it will be the access via car."
"The theater I was in had no air conditioning so it was quite warm."