"The ambiance is fantastic, the place is massive, the food and cocktails at the restaurant are amazing, and the place takes film very seriously."
"Neatly decorated space that has an old-school classy restaurant feeling."
"What a cute little place! Nestled in the middle of Chinatown in a spot that's easy to miss, you'll regret passing this place by."
"Love the look of this theater...it almost feels like walking into a Wes Anderson film."
"Very cool retro spot in the middle of the city."
"The bar upstairs offers a really nice selection of tasty drinks, and the staff seems friendly and inviting."
"Home for the true cinemaphile, intimate, specialize in showing film prints; cozy, with a bar and a few comfortable seats off the lobby."
Cons:
"However, they need to decide if they are a cinema or a club."
"It looked like an old theater but it was not."
"Great atmosphere and unfortunately it ends there."
"Still going through some opening week growing pains (not much lobby seating and the bookstore, etc is still another couple weeks out)."
"Loved some things about The Metrograph, hated most of it."
Seating and Comfort
Pros:
"Friendly, knowledgeable staff; two intimate theaters; restaurant with vegan choices; and two groovy bars."
"The seats seem to be made from reclaimed oak barrels (?), comfortably upholstered in velvet."
"The seats were spacious and comfortable."
"Two screens with large, comfortable seats."
"The theater itself is clean and comfortable with ample leg room."
"Seats are comfy, it's clean inside, restrooms are good as well."
Cons:
"The seats are uncomfortable, this could have been dealt with in a more ergonomically suited way."
"I'm not too crazy about the wooden, lightly padded seats."
"The only downside are the theater seats, which were apparently custom made."
"The chairs get very uncomfortable after not too long, which can be slightly unpleasant for the longer films."
"the theatre seats are very uncomfortable."
"Wooden chairs (bit stiff) in theater (theater itself was cold); red carpet in aisles."
"The seats themselves were a little old fashioned, but were not uncomfortable to sit on for a 110 minute movie."
Service and Staff
Pros:
"Service was good in every corner."
"The staff is very helpful and the service at Metrograph is simply great."
"Staff is great. As is the restaurant and the small bookstore located upstairs."
"The staff were exceptionally accommodating to my wife who has difficulty navigating stair steps, so thanks again."
"Staff were polite and friendly."
"Service is great, again, like in a theatre - they are all dressed up, they show you the way, help you to find your seat, hold the doors for you."
"The staff was remarkable, the chef was nothing shy of amazing."
Cons:
"They saw a black man standing around the concession stands and felt like he stole something. Again, racial profiling strikes again."
"Staff can be curt both in theatre and upstairs bar."
"But after an evening screening we wanted to grab a drink upstairs... She was rude and answer that 'she will see what she can do' and then… she just went back and ignored us."
"It is next to impossible to get anyone on the phone."
Food and Beverages
Pros:
"From the dense but surprisingly moist carrot cake to the chocolate dessert which was the La Torta Tenerina with the chocolate sauce was phenomenal."
"And a discount at The Commissary, great food."
"My wife had a cheeseburger and I had a tomato salad. Both were really good."
"The chimichurri on the steak and eggs is a fresh and lovely complement."
"The bar’s hot toddy is the drink to beat on a cold winter night in Manhattan."
"The tomatoes was so sweet and it paired well with the shallots and dressing."
"I also went to the restaurant upstairs and the duck was so so so good!"