AMC Village 7 Reviews Summary

Cleanliness

Pros:

• "Very clean and nice seats!"
• "Pretty clean as far as I could see."
• "It's quiet and clean."
• "Very clean especially during the pandemic."
• "Theater houses are usually tidy."
• "This AMC is very beautiful. The inside is very clean and has a serene sort of atmosphere."
• "Very clean place, friendly staff."

Cons:

• "It is a bit unclean at times, but it has a certain cozy feeling."
• "Only things letting this down was the popcorn left in the seats and the lights left on the entire movie for some reason?"
• "this place is dirty and gross. the seats are stained, the movie was screened off-center and several people were talking through the whole movie when i was there."
• "Conveniently located in the East Village. However, the place is pretty run-down and borderline dirty."
• "This place needs a major renovation. It is falling apart."
• "Age is definitely showing. Escalators were not working, water leaks in the ceiling, sticky floors."
• "They didnt clean the theatre between showings."

Staff Service

Pros:

• "staff and management are very polite and helpful and are willing to take the extra step to assist you in anything and everything that you may need."
• "Staff are nice."
• "The staff is truly amazing I always talk about how I had a bad day and brought my kids to this theatre to forget about it and the staff literally turned my frown upside down!"
• "Staff is very friendly, and it's a pleasure to see our elders working and still going strong."
• "The staff are friendly."
• "Staff was friendly with the occasional newly hired staff that take the employee handbook to the heart."
• "The staff members are generally friendly and helpful."

Cons:

• "The staff was unprofessional and pushing us and yelling at us."
• "Love the theater, but some of the staff are just rude."
• "The employees all look very bored and are just interacting with each other rather than the customers."
• "Staff and manager are rude. Disrespectful and no chill."
• "The manger got nasty with me and told me they can't help me."
• "Had a bad experience with the blonde guy manager."
• "Worst movie theater ever. Very unprofessional staff Tried calling the cops on me saying I didn’t pay for the ticket."

Seating Comfort

Pros:

• "You purchase your tickets in advance and choose your recliner seat. Avoids the lines and rush to seats."
• "The seats were replaced with leather and recline to where you are comfortable and don't fall asleep."
• "The seats are very comfortable though, and they recline so that you have a very comfortable experience."
• "The seats are very comfortable."
• "Spacious seats, small theater, which I love because it meant I didn't have to strain my eyes if I saw far away."
• "With fully reclining seats, clean surroundings, wonderful staff, working soda refill machines on almost every floor so you don't have to go all the way down to the ground floor."
• "The seats recline and give you so much space to spread out."