"2D tickets are cheaper here than at AMC or IPIC so that's a plus."
"I'm sure I'll be back as ticket prices here are $1-$2 less that the other places."
Cons:
"$ 20.00 to see a movie now is absurd with AMC and the Regal chains."
"Expensive for a movie!!"
"Went before noon on a weekday and paid $17.50 - they don't have matinee prices!"
"I paid 60 dollars for a child adult and senior ticket and was told it was because the movie was popular although the theater was less than half full."
Seating
Pros:
"Large comfortable chairs with ample leg room."
"Good spacing between each chair."
"The seats are big and comfortable."
"I love the Seating very spacious."
Cons:
"Seats could more comfortable - they just recline a bit."
"The seats are a tight fit and there is no reclining or putting the arm rests up; like other movie theatres."
"The seats were just... unreal. They're at an 80° angle, so you're in a hunchback."
"The “reclining” seats go back maybe 3 inches and don’t stay back, you have to hold your feet on the ground and press back for them to stay reclined."
"The seats don’t recline they are lying it was like being on a spirit airlines flight."
"The seats don’t lay down like AMC’s."
"However, the seats are pretty uncomfortable, and it is hard to view the entire screen if seated in one of the first few rows."
Staff and Service
Pros:
"The staff was absolutely darling - from Solon at the cashier desk, to Elizabeth the ticket taker, to Linda in concessions, even Aaron in the kitchen making the pretzel bites."
"The staff I interacted with on my way in was very nice."
"The theatre staff was very efficient and well organized."
"Every staff member was remarkably friendly and helpful, through to the ticket-taker and concession attendant."
"The workers were knowledgeable and I was greeted with smiles."
"The staff was pleasant the snacks were good, the movie was good too."
Cons:
"Never left a google review before but had a pretty awful experience watching a movie in a theater with no AC leading to super humid and musty air."
"One of the worst movie theaters I’ve been to. The staff is extremely rude and not accommodating."
"The ticket attendant continued to rudely insist that it had to be thrown away."
"They are cheating customers. They charged our card twice for a movie."
"The service is slow, the cashiers are rude and untrained, and the theater smells."
"Customer service is terrible."
"I was yelled at by a female employee of your movie theater with a nasty attitude."
Cleanliness and Maintenance
Pros:
"Sparkling renovations. Super clean with bar and places to sit and eat before or after movie as well as during."
"Normally, I hate theaters because they look dirty. But this theater looked clean."
"The theatre is always clean."
"Plus, even the bathrooms were immaculate."
"Clean and well run by movie theater standards. Very good service at the snack counters, and clean theaters always."
"Restrooms are immaculate."
"The food was fresh and I liked the menu. Absolutely emaculate in terms of cleanliness."
Cons:
"Found bedbugs on our seats even after moving 3 times."
"They have mice. INSIDE. WHERE YOU SIT."
"Roach infestation in the 4DX theater (#6). We left the theater after shaking them off of us."
"The theater wasn't cleaned from the previous movie. There were popcorn and napkins all over our seats."
"The seats and isles were dirty and they did not vacuum beforehand."
"This theater use to be a nice place. With either new management or low revenue this theater is now horrible. With dirty stinky seating in the regular theaters."
"I usually have pleasant experiences in this theater but for the first time I noticed SEVERAL roaches crawling on the floors AND in the seats!"
Facilities and Amenities
Pros:
"There is also a bar for beer and cocktails."
"Good selection of snacks and no bag check!"
"The food too was great. Not overly cooked or undercooked. Made just right!"
"There's a Lavazza Coffee in the lobby and a full bar on the main movie floor."
"The popcorn is fresh and crunchy."
"Enjoyed the whole experience. Love how cautious they are with the safety of everyone due to Covid, which is a plus."
"This facility is handicap friendly."
Cons:
"Food is very expensive, and not so great."
"The only healthy thing at the concession stand is the water."
"Unfortunately, they did not have hot dogs ready before opening."
"The theater’s concession stand was not well stocked, it was chaotic."
"Bar service is a disgrace."
"The wait for snacks was really long."
"The main lobby smelled of sick when we got there."