"The service was exceptional and the food was just what my family expected--comforting & delicious!"
"Love the food!!!"
"This is best Popeyes place ever I visit. Food is always hot and delicious."
"That new chicken sandwich is pretty good."
"We had always liked Popeyes fried chicken much more than KFC's, because they were more flavorful and you could order them spicy."
"The fried chicken was very good for fast food, and the sides were good the mac and cheese was ok."
"They have good chicken I prefer the mild version it is a bit pricey but it is good quality and normally you tend to get more pieces than what is stated."
Cons:
"The food is not fresh (coleslaw looks and taste horrible) the chicken is not well cook and doesn’t even taste like Popeyes chicken."
"The chicken was overcooked, bland and just missed the mark."
"The chicken was overdone and dry."
"Food was cold when i got it."
"Drive through was packed so went inside there were 1 people in front of me and it took about 15 minutes. Luckily the food was nice and hot when we finally got served."
"The chicken is seriously over breaded and drier than an Egyptian desert."
"The food is definitely NOT fresh, I know this because they told me themselves that they will not make something fresh when I asked for no mayo."
Customer Service
Pros:
"They have an excellent customer service, they make you feel more than welcome."
"The drive-thru also gets it right."
"Service was quick and correct (drive thru)."
"Very good customer service even on a busy night."
"Professional staff, who really work together to make your experience there a good one."
"Toni from Popeyes did a wonderful job welcoming me, taking care of my order and bringing it to my car."
"Probably the cleanest Popeyes I have ever visited and one of the cleanest fastfood joints I’ve ever visited."
Cons:
"That Indian biaotch was so rude, definitely spit on my sandwich."
"I tell him that it’s open till 12 but he refuses to serve us."
"The staff barely speaks any English and they try to argue with you illegibly and talk down to you."
"Went through the drive through and had a heck of a wait."
"Worst experience ever. Told to pull up by the door but we waited for 20 minutes, no food or notice the status of our order."
"Every single time I've been here, the order has been wrong."
"And the managers have no idea about customer service and are absolutely clueless about everything."
Cleanliness
Pros:
"So I went to go eat at this Popeyes and it was sooo clean and neat. The employees were so sweet as well!"
"Brand new and neat place, the crew are very attentive and polite."
"The store was clean and well kept."
"Clean dining area and kitchen area (I peek over counters)."
"I love this papaya super-clean everyone's friendly and the food is always fresh and hot."
Cons:
"Never been to this Popeyes before but it was a little dirty, the bathroom was slippery like it had grease on it."
"Inside very dirty, garbages overflowing, floors needed serious sweeping."
"Parking lot is one of the dirtiest I’ve ever seen. Inside could be cleaner."
"We enter the bathroom, and the sink has vomit in it, and trash is spread all over the floor."
"Poor customer service always get the order wrong..and restaurant very dirty inside."
Order Accuracy
Pros:
"My only advice is: CHECK YOUR ORDER for accuracy! I have been to this location 6 times and 3 of those times I was given the incorrect order."
"Very confused on our order.. Took a second try, but staff was very apologetic and made everything right in short order."