"The entire staff from the wonderful team members who always greet you with a smile at the desk to the instructors, everyone is amazing!"
"Charlie is an AMAZING instructor! It’s a really fun way to get a workout in and there’s a lot of energy in class."
"John was the first person to welcome me when I first stepped foot into the gym, and he has been such a great trainer and friend ever since."
"The staff and trainers are fantastic."
"All the Coaches are personable, kind, professional, and approachable including Natasha in Sales/Onboarding."
"The instructors I've met so far are very supportive and because of that I feel I made a good choice."
"The instructors are amazing; they take the time to teach you proper techniques and correct your form."
Cons:
"This place was not customer friendly. I came for a free trial (since someone referred me), and I was completely ignored."
"Instructors were changed ‘last minute’."
"Similar to the rest of the folks that gave a 1-star review, this CKO will attempt to charge you automatically when obligation is over and in a very unprofessional manner."
"The worst possible experience trying to cancel this membership! Spoke to multiple people including Charlie the owner and he was just dismissive!"
"Also the owner was offensive a little bit."
Facility and Location
Pros:
"The environment is kept very clean."
"They keep the place really clean and clean up after every session."
"Location is right near the Grove Street Path station."
"The studio is always clean and has a great energy."
"The Club is always clean, and organized. And, it has a great community vibe."
"Staff is incredible and the newly renovated space is super clean and really an enjoyable and safe place to workout in, especially during these times!"
"The gym is clean, and everything is run through their app which makes signing up for class so easy."
Cons:
"It is sometimes overly crowded on weekday evenings."
"No parking. You may have to use a lot for another business a small walk away."
"Only Con, is the lack of a locker\changing room. You have to use the bathroom."
"However place is much bigger with over 50 bags so plenty of space to work out and not round-house your neighbor."
Classes and Training
Pros:
"Classes are fun but challenging and you are always being pushed to your limit!"
"It's a nice cardio/fitness class that allows you to go at your pace and level."
"The sessions accommodate most 9-5 schedules and usually have some afternoon class as well."
"They made the classes very engaging and fun!"
"Every instructor is different, informative and very engaging."
"The classes are well structured, high energy and fun."
"The class structure will allow you to go at your own pace if you're just starting off, or really push yourself to your fitness goals without 'plateauing.'"
Cons:
"The bags are pretty close together so if you have a person next to you, you have to be very mindful of where you're kicking and punching."
"The instructor can be hard to see and it's difficult for me to make out what they're saying, but I just look around and do what everyone else is doing."
"Know Before You Go: This is not a place to learn how to kickbox. There is little emphasis or correction on form."
"But if you want to learn kickboxing I wouldn't recommend this place. You get a crash course on how to punch and kick when you join but that's it."
Membership and Pricing
Pros:
"I never wanted to spend more than $150 on a gym membership, but I became quickly obsessed."
"And the price for unlimited workouts is hugely reasonable!"
"Here at CKO JC, the price is reasonable, the teachers are awesome and the classes are great."
"I signed up for their triple play deal - $19.99 for three classes (which you have to use within two weeks or so) and a pair of gloves."
Cons:
"I need to go to the spot to cancel my membership, this place refused to cancel the membership by phone, keep billing me constantly after I canceled the membership, nobody responded to phone or email at all."
"A little on the expensive side."
"I purchased the trial class, they charged me twice, and literally told me that my class got canceled 12am in the morning, and wouldn’t let me do schedule another one."
"Its literally BEEN NOW ALMOST TWO YEARS DEALING WITH THIS where I continue to be charged for a service I have not used and have tried to cancel endless times AND CKO COULD NOT CARE LESS !!!!!"
"Now I am being sent to collections and I haven’t been able to speak to the Manager Charlie."
"BEWARE OF DOING THE CHALLENGE!!!!! Lots of hidden details in the contract that they don’t tell you upfront."
"Beware of the cancellation policy because the devil is in the details."