"Raymond’s sense of customer service is beyond amazing."
"The staff is very nice and provides great service."
"Our waitress was excellent. It was very busy and she still kept an eye on her tables."
"The staff is incredible here.. to name just a few Eddie, Ariel, Theresa, Jamie, Courtney, thank you!!"
"Had a wonderful Valentine’s date at Applebees. Our server, Raymond, was very attentive (but not too much), friendly, and efficient."
"Our server Ray was fantastic, our plates were never empty before another round of refills hit the table."
Cons:
"The food there was good however the customer service was not satisfactory."
"Food was good service was slow, server could not multi task."
"To make it worst the server took long to offer our drinks."
"yeah this Applebee's is not up to par. The food was fine but it came out far too fast and our server rushed us."
"The server wasn't paying attention while we were ordering."
"Worst service ever received. The food cold and the people who take our to the table gave us the worst experience in a family day."
"Would give it no star if I could went there today was waiting 20 minutes and no one came over to ask if we wanted anything and not crowded we walked out and Noone cared guess they don't want to work or need business don't recommend."
Food Quality
Pros:
"The food was delicious. Everything was made exactly right."
"I experienced the most delicious medium well ribeye steak it was so favorable and tender."
"The chicken and shrimp were a nice surprise sitting on a bed of sautéed onions and mushrooms, chicken n shrimp was grilled, juicy and seasoning was perfect."
"The ribs were spot on, came right off the bone, full of flavor."
"Came with my family Monday night for the burgers. We all ordered the burgers be cooked medium. The fries were freshly cooked, burgers grilled to perfection."
"The food is excellent and prices are good."
"Always a great time. Happy hour appetizers and drinks are half price, always a variety of sports on the TVs, amazing staff."
Cons:
"STOP changing the serving size. WE 'the customers' NOTICE."
"Need more vegetarian options here, none of their soups are made with vegetarian broth!"
"Food was very plain."
"Dry ribs, burnt onion rings, all food in party of 6 was gross!"
"But when I ordered out just the other day, the food quality was actually pretty bad."
"Food was like diner food and lacked flavor."
"The drinks were overpriced but tasty. The food portions are skimpy and not cooked to our requested 'doneness' level if that makes sense."
Ambiance & Cleanliness
Pros:
"The overall experience was good except for the fact that it felt like we were eating in an igloo."
"This place is always clean, the restrooms very, very clean."
"You always know what to expect at an Applebees. This location in particular has been recently remodeled."
"The inviting ambiance, complete with comfortable seating and friendly staff, contributes to a positive dining experience."
"The bartenders are friendly which makes the atmosphere nice."
"Although everything was clean and orderly, the lighting and overall atmosphere was much darker and less of a 'festive' sports bar than many other Applebees I've visited."
"Restaurant was clean. Hostess greeted us and sat us immediately."
Cons:
"If it's not a nice day out you can't really see anything that you're doing and the acoustics in the place are extremely awkward."
"The only thing that I would say that is a bit weird about this one instead it's so dim lit."
"The servers and workers do like to gather at the last table by the bar area though and seem to goof off."
"It's a little disappointing how they have changed this spinach artichoke dip. It's so watery and reminds me of something you buy frozen and thaw out at home."
Management & Staff
Pros:
"The management at this location obviously stresses customer service and we appreciated everyone's efforts."
"Management is great and staff seems relatively happy, making for better service."
"The service is consistently good. They have absolutely no problem modifying your order to meet your requirements."
"Service is good and prompt, good place to go for a quick bite."
"They do a great job sponsoring local activities and causes as well."
"From the friendly door person who smiles to service at the table."
"My husband and I are regulars here.. the best Applebee’s we’ve been to honestly ever."