Applebee's Grill + Bar Reviews Summary

Food Quality

Pros:

• "This Applebee's always serves good food as far as I know."
• "The food was hot and tasty."
• "Our entrées were top notch including a baked salmon with vegetables, a fajita platter and other appetizers."
• "Applebees have the best 2 for 1 deals around."
• "The food at this Applebees is always amazing."
• "The food tastes really good and the atmosphere is very pleasant."
• "The food was uncommonly delicious."

Cons:

• "Food is terrible."
• "In our order the mozzarella sticks were hard, a burger was raw in the middle, no shark garnish for the drink, a steak was grey (looked boiled), and ribs were burnt."
• "The burger was not supposed to have any pink at all, well it did. It tasted raw."
• "The food is absolutely disgusting. We ordered the chips with the spinach dip. The chips were stale!!!"
• "Buffalo wings were re-fried and hard. Alfredo noodles were hard and stuck together, and the steak looked microwaved."
• "The beef they prepare, tough and raw and the same with the chicken awful."
• "The food was disgusting. Thrown on the plate, and not made with care."

Service

Pros:

• "Food came quickly."
• "The waitress was very pleasant."
• "The waitress was very attentive and warm."
• "Our server Erica was absolutely outstanding!!!! and I cannot say enough of how well she handled the children, adults and bills."
• "Our server, precious was the nicest and fastest waitress I have ever had."
• "Our server Alexis was very patience and attentive to our needs, her service was exemplary."
• "Our server Jarred was phenomenal. At the table every few minutes, making sure drinks were filled and food was timely and hot."

Cons:

• "He again was very rude and Made a face at her and hissing sound we don't have any."
• "The manager here Chris is totally unprofessional."
• "Management is rude, condescending, & mentally challenged."
• "THE WORSE CUSTOMER SERVICE POSSIBLE BEFORE AND AFTER FINDING HAIR IN MY FOOD!"
• "Just an awful experience, though it was almost 9:00 PM."
• "The service was not very attentive."
• "Service was horrible."

Atmosphere

Pros:

• "I love the ppl and the atmosphere In there."
• "We celebrated as a family at Jenkintown Applebee's for dinner, and all the staff here help make our gathering very enjoyable."
• "The music was great."
• "So...it was clean🔥 and it was busy."
• "The dinning hall was tastefully decorated as you would expect for a family/date night restaurant."
• "The restaurant in general has a good vibe."
• "Love this place!! The food is good, atmosphere is pleasant and the staff is amazing!!"

Cons:

• "The only downside is that the fruit flies are out of control!!!"
• "I will NOT be coming back here again!!!"
• "Stay away from this place!!!! Have one star cause 0 is not an option."
• "Honestly the quality of the food has gone down tremendously. The Oriental Chicken Salad use to be my absolute favorite, last couple of times it has been sub-par."
• "The place needs to be thoroughly cleaned. It doesn't smell or look clean."
• "This place is crappy, smells, and very messy."
• "The service was not good at all, the food took an hour to come, no drink refill was offered."