Maximum Motorsports Reviews Summary

Customer Service

Pros:

• "They went out of their way to make sure we understood everything about our new purchase, not like some other places, as soon as the paper work is done they forget you."
• "Guys in parts are so knowledgeable and patient to cover all your needs and questions."
• "Can I get a 6th Star?? If only more motorcycle dealers on LI were as caring, knowledgeable and friendly as everyone at Maximum..."
• "Mel and all the guys were awesome and very helpful."
• "Great buying experience my sales rep Melody made everything as easy as possible for me."
• "Customer service was amazing. Helped me get the best possible bike for me as well as the price was right."
• "The staff is super friendly, knowledgeable and prices are fair."

Cons:

• "Horrible repair service! These guys have no idea what they are doing!"
• "The sales representatives at Maximum Motor Sports were shockingly unhelpful and lacked even basic knowledge about the Yamaha products they were supposed to be selling."
• "Service Manager Chris is rude and unprofessional."
• "Guys in service are rude and the prices are a ripe off because you have a older bike that I got from them."
• "I encountered an appalling lack of professionalism and courtesy throughout my experience."
• "The customer service at this dealership was abysmal."
• "Don’t recommend coming here to get a great deal."

Pricing and Deals

Pros:

• "I bought my Kawasaki Classic here last January because they offered the best price."
• "he made me an offer that i couldn't turn down!"
• "We went in for 1 bike and ended up with 2...great prices,great service!"
• "Walked in looked around, found the bike i wanted scott and john cut me a killer deal on a brand new zx10."
• "Between Ralph and Melody they got me a great deal with an awesome warranty in no time at all."
• "They have great stock with pricing that can’t be beat."
• "Always great pricing and they are an absolute pleasure to deal with."

Cons:

• "I discovered that they were consistently marking up the prices of their Yamaha products well above the manufacturer's suggested retail price (MSRP)."
• "Save yourself the frustration and disappointment by seeking out a Yamaha dealership that values its customers and prioritizes professionalism and transparency."
• "They would not budge a cent over the pricing."
• "I wanted to finance a 2021 Kawasaki Ninja 400 the price on the bike was $5,599. They wanted me to put $2200 down and pay $160 a month for 5 years. That comes out to $11,800 not including prep and dealer fees and my credit isn’t bad."

Staff and Sales Team

Pros:

• "Everyone is incredible!!! Bought all my bikes from there!! John & Scotty in sales are awesome!!"
• "Scott's expertise and professionalism made the entire buying process a breeze."
• "Scott and Melody are amazing people, both are super knowledgable and hilarious."
• "Melody is always a pleasure to work with."
• "Our saleswoman Melody or was it Melissa ?? whoever the pretty one was... went above and beyond and I know we're not easy to deal with, sometimes :)"
• "Speaking with John and Melanie was such a pleasure. This is the place to be and the people to see if you want service with results."
• "The staff at Maximum are some of the best people in the business."

Cons:

• "It was as if they had never bothered to familiarize themselves with the inventory they were responsible for."
• "look the guys here are nice and all, but really the entire experience is disjointed and inconsistent."
• "What kind of business drops the ball like this, completely bizarre, I’m a buyer, a service customer with a collection of bikes to service."